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History of server: The tech's needed to install some patches for security but needed to repartition the disk. They had recently upgraded the OS to MS Server 2003. We also matched them with the CommVault software. The techs got new patches from our security folks which required more disk...

I have a couple of incremental tapes that has gone south on me and I want to reuse the numbers. Lables are in short supply. With the way CV sets it deprecation factors, I won't be able to simply delete the tapes. Does anyone know how I can age these tapes without adversely effecting the others?

Anyone know where I can find the diagnostic error codes for the PX502?

Where can I find the error codes for the PX502. I have a intermittent problem with the hardware and the Diagnostic comes up with a 2212 on the slot test.

I have a Quantum PX502 running Comm Vault 6.1. I have a brand new tape that we have used once, and it failed to copy the data correctly. The Comm Vault now shows the tape as a expired tape, I ran a data verification on it and it says it's not part of this library,(huh?) Now i'm trying to...

I have a Quantum PX502 running Comm Vault V26. I have a brand new tape that we have used once, and it failed to copy the data correctly. The Comm Vault now shows the tape as a expired tape, I ran a data verification on it and it says it's not part of this library,(huh?) Now i'm trying to...

I am new to the Quantum processing, last night we ran a incremental for a 2 TB array. The Quantum ran out of tape and the job stopped. This morning I came in, put in a new tape to finish the job. The library was not responding correctly after many attempts to reset the drive. I killed the...