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Hello, We are in the process of building a new netbackup server. We will be upgrading netbackup from 6.5.4 to 7.5 at the same time. Does the catalog need to be in place prior to the upgrade, or can we upgrade and then restore the catalog? We will be maintaining the current master server name.

Hello, We are trying to setup a catalog archive job in Netbackup 6.5.2. As far as I can tell, it is setup properly. However, when I go to run the policy it gives me the following error message: [root@cerridwen admincmd]# ./bpcatlist -client all -before Jan 1 2007|./bpcatarc|./bpcatrm EXIT...

Hello, We're running a 64 bit Windows 2008 print server. We have the 32 bit drivers setup under 'Additional Drivers' but any settings changes we make on the print server aren't copied to the 32 bit drivers. Is there a way to fix this?

Hello, For some reason explorer can't see anything that is mapped to the e:\ drive. We've tried mapping network drives and inserting flash drives and both don't work. With flash drives, they show up in computer management and we can re-assign them to another drive there. If you try to access...

Hello, Some of our users are experiencing a problem where they can't edit plaintext files with the .mod extension. They can create the file fine, but once they close it and re-open it, they can't save any edits. Using process explorer, we were able to close the file handle in explorer which...

I'm having problems updating java on a computer. If I install the latest release from the internet, afterwards if I run java -version, it still says that it is version 1.4 I've uninstalled all of the versions that I could find in the Add/Remove programs GUI and when I ran the msi cleanup...

Is there a way to setup a policy so that, even if a backup from that policy starts, if the job isn't finished by a set time it is stopped? Currently using: Netbackup 6.5.2a Windows Server 2003

Hello, We have a Vista that whenever they try to connect to certain websites, the get the following error: SSL Error61:You have not chosen to trust "VeriSign Class 3 Secure Server CA", the issuer of the server's security ceritificate. Is there a way to get this certificate added to Vista's...

Is there a way to transfer the Outlook autocorrect dictionary from one computer to another? This is using Outlook 2003.

I have a user with the following problem with Excel 2003: The 'Windows in taskbar option' is checked. If she does the following: 1. Open a blank Excel spreadsheet 2. File --> Open 3. Select multiple files and click 'Open' Only one Window shows in the taskbar (there should be multiple)...

In Netbackup 6.0, is there a way to limit what storage groups are available for tape imports? We've found that when an import is run from an NetApp attached drives, it takes forever... Alexander Harris

Hello, We are currently using Veritas Netbackup 6.0 mp3. Our backups are ending with status code 174. When we look at the activity monitor the job reports: NDMP backup failed: path= UNKNOWN Looking at the bptm logs, we find the following error: 20:49:18.162 [11713] <2> drivename_open...

Is it possible to transfer catalog data between 2 servers (copy an image from server 1 to server 2 and use the copy on server 2 to restore)? I'm currently running a phase 2 import of the backup, but the original backup was 30 hours, and has already failed once (41)... Note that these are...

We are in the process of retiring clients and have noticed that if we remove a client from all of its policies, it disappears from the client list and we are not able to access the catalog data for that client (for restores). We have worked around this by creating blank policies of the...

Hello, I have setup the Master Server to send e-mail notifications to the backup admins. However, it sends out 2 e-mails per event. They are the same except that for one the file list will contain a list of the files backed up for that policy and the other will not. ie E-mail 1: ... File...