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  • Users: mach1tec
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  1. mach1tec

    911 CALLS FROM OUR NETWORK OFF TO LOCAL POLICE/EMERGENCY WITH PROPER ANI

    How can I direct my switches 911 calls out of our switch to local 911 service with proper ANI?
  2. mach1tec

    Ok, i have a Avaya 8720 switch. We

    Ok, i have a Avaya 8720 switch. We want to send 911 calls off to local counties emergency system. Easy to redirect with UDP, but what about the ANI ? My issue would be that the local Emergency wouldn't know where the call was actually coming from. How could I do this ?
  3. mach1tec

    IP TIE TRUNKS

    Have an Avaya S8720, quick description of what is happening. Customer will say all of "A" switch numbers cannot dial out. I being "B" switch cannot dial into "A"....Status trunks they look fine. Found that if I flip the route pattern choice 1 & 2, IT WORKS AGAIN, temporarily. Any ideas /?
  4. mach1tec

    STE Phones drop call when user goes Secure

    We have STE issue when they attempt to go secure. It's intermittent, and is happening on incoming calls when they go to Secure. Once they try go secure, it will drop down the calls. User can receive and make unsecure calls with no problem. We have a Secure Logix firewall, and Im thinking maybe...
  5. mach1tec

    Avaya 650 Gateways

    We have an 3 Avaya650 gateways. Power knocked the switch down. Now, when we do a "list configuration all" it show no boards. And even shows a carrier e when we only have a,b,c with cards. We get one carrier green , and once we try adding cards in orther 2 carriers, it kills the one we had in...
  6. mach1tec

    Can you change the name on Multiple Sets (100) to the same name?

    I want to change the name on 100 2410 digital sets to the same name in one shot, how can I do it? Thnaks
  7. mach1tec

    ISDN STE Phones drop once Going to Secure mode

    We have an Avaya S8720 switch, I have 3 ISDN Pri's going to another Switch that has 50 extensions off of it....Basically, on incoming call's sometimes the call is connected. Then when either party try's to go SECURE, it will drop. If they stay unsecure, the calls stay connected...Drop the idea...
  8. mach1tec

    Changed Dialplan from Attd to Ext, cannot send 0 to other switch

    We have 2 switches, Point A & B. Switch A Dial Plan Ana has 0 "Call Type" attd. Switch B has 0 "Call Type" Ext. Out operators are located local to Switch A. We are moving operator consoles to switch B. When we thought that all we had to do was swap the switches dial plans (attd & ext) for 0, it...
  9. mach1tec

    CHANGING AUTO SELECT FOR A BRIDGED LINE

    I have a 6408D+ Avaya phone running S8720 Gateway (G3R). I want to be able to automatically select the 4th button,(D), which is not the terminals number. I see on the 2nd page that has options to change auto select idle preference, tried it but no luck..... ALSO, I have 2 6408d+ phones with the...
  10. mach1tec

    ROUTING OFF BASE

    I can re-route a number w/Vector to a on base 5 digit number, but cannot re-reoute to an 10 digit off base number. I trace the vector and it shows it being routed, but the call goes idle....Any ideas.
  11. mach1tec

    EPN POWER SHUT DOWN

    We are planning a power outage, and I want to know is it possible to have a portable generator powering an EPN while the building power is shut down for 2 week's?
  12. mach1tec

    cant dial on rotary phone 702 princess

    Is there an option to get a 702 Princess Rotary phone to dial?
  13. mach1tec

    S8720-Can you run report to show stations that are busied out

    Is there a command to show statins in switch that are "busied out"...I ve used "display errors" command and input 513 for "ERROR TYPE" to see what digital stations are status of disconnect. Works well....Any ideas?
  14. mach1tec

    ADDING ISDN 8510T TO GROUP PAGE

    Is there a way to add and ISDN 8510T set to group page. S8700 gives me an error saying "Extension assigned but wrong type for the group"....ANY tricks to make it work?
  15. mach1tec

    ROUTING: Changing DAC-9 to DAC-99 AND NOW 911 DOESNT WORK

    We are going from dial access code 9, to 99. Some changes: Feature Access Code from 9 to 99. Changed Dial Plan: Dialed String= 99, was 9. Total Length= 2, was 1. Call Type= fac, was fac. 99 worked, I can get outside line. But, when I dialed 911, it was denied and waved off before I dialed the...
  16. mach1tec

    TRUBKS GOING TO "INS-PINS-IDLE" WHY?

    I have 6 t1.5 for commercial service. And one (1) T1.5, it seems once calls start coming in, will go to " INS-PINS-IDLE" condition. I've changed 3 DS1 TN464 F cards in the switch, no change...It started happening after we have a bad storm. The storm tripped a carrier, but not in the one where...
  17. mach1tec

    FLASH HOOK GIVES ME DIAL TONE ONLY

    On our Astra 470 sets, we have a "flash" button that only gives dial tone...For the life of me, I cant get it to connect on an incoming call while on a call....Any help?
  18. mach1tec

    ISDN PRI Routing

    We have 2 trunk groups, one for local and one for long distance....How can I route all Long Distance call's from a trunk group to our Long Distance trunk group which would be seperate form our exisiting route pattern's...See , all our 1-2xx-xxx-xxxx, 1-3,1-4,1-5,1-6,1-7,1-8,1-9 long distance...
  19. mach1tec

    INCREASE MAXIMUM BRIDGED APPRCS

    We have a Definity G3r, just been upgraded to S8720. I want to know if there is a way to increase the number of bridged appearances for a number. It seems that I hit 63 bridged appearances and cannot add the number anymore. Is there a way to change this?
  20. mach1tec

    G3 v.11 Swicth Data Mod 7500's Dont answer calls

    In the middle of G3r v.11 upgrade to S8700 IP-Connect-Critical Reliability. We found that all Call Forwarding was lost and more importantly, the data mods aet up as 7500 will not answer....One interest was maybe due to the fact that cabinets are a mixture of IP and TDM connected. Anyone run into...

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