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  • Users: BigDogJeff
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  1. BigDogJeff

    Searching by DES

    I'm on a Nortel 81c, Succession 3 I have my phones DES set to where they are in the building. I'm need to do a search in the system by the DES. Primarily by the first character of that DES. Is there a way to do this? Example: If my DES is say D1101 I want to search by D or say D11 if...
  2. BigDogJeff

    System Search

    I'm in need of doing a search of all MCR's programmed in my system. Is there a way to pull this info with out printing all extensions? I know I have a few but was never documented. Option 81c on Succession 3 Thanks guys!!
  3. BigDogJeff

    Single Number Reach Ringing

    I'm working with and extension we have setup to have single number reach to a cell phone. We have played with the ring timers in the Remote Destination Config. but don't seem to get more that 5 rings on the phne and 3 on the cell. We want to set it up so that we have more ring time on the cell...
  4. BigDogJeff

    Programming NIT2

    I'm wanting to program NIT2 so that our receptionist can leave the desk when needed. I have read that NIT2 can be setup so it can be activated to send calls to say an extension rather than activating the normal setup thats on NIT1. I have gone into LD 15 and tryed to program NIT2 but I don't...
  5. BigDogJeff

    Call Roll's

    I have 5 users that a manager wants to set them up so that calls will start with one user and roll to the next if the first is busy or not answering. This they want to roll on down the line to the other users. These are standard admin phones and they do not want to set them up on a queue so that...
  6. BigDogJeff

    Task Flow User Removal

    I have a few users that are no longer with the company that I can not remove from Symposium due to being part of a Task Flow. These are agents. How do I find what Task Flow they are associated with and how can I remove them from the Task flow so i can remove them from Symposium? Thanks Folks!! :-)
  7. BigDogJeff

    SYmposium TN Acquiring

    We have a TN that is in Symposium that we are having an issue getting to Acquire. The TN was built as an ACD. Prior to deleting the programming of the TN, the TN DE-Aquired fine and the phone was disabled and deleted. We built it back with new info as an ACD set and now will not aquire. We have...
  8. BigDogJeff

    Option 11c TTY Commands

    I need to diable a TTY port in my option 11c. I have tryed in LD 37 DIS TTY x, DIS ttyx and I get an err code IOD009. I know commands are sometimes different in the 11's than the 81c that I usualy work on but not sure if there is a different LD and /or command for this or not. Thanks Folks Jeff
  9. BigDogJeff

    Help in changing INT in LD 15

    I have removed a ran rout that we no longer need. Now I need to change the ran rout that CTVN in LD 15 is pointed to a new source. I have tryed the other ran rout we have and music sources and can not make the change @ the RANR prompt. I get SCH0406 err code every time. The Old ran rout was 52...
  10. BigDogJeff

    Music On Hold Issues

    I have an 81c that has one existing music route that I have built 2 more. These 2 new routes were built identicle to the existing routes. I used an unused Universal Trunk card and split the card to have 4 ports to one route and 4 to the other. One route I get dead air and the other I get a...
  11. BigDogJeff

    Press 0 Option

    Don't kill the rookie here. I'm new with the Call Pilot Mini. Version 1.5.53 When a caller gets to a users greeting and is given the option to press 0 to get to another extension. Where and how is this setup? Is this an option the user can setup or is this something as an administrator sets...

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