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  • Users: skinswin
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  1. skinswin

    Calls Dropped on Hold

    This is an ongoing problem for over 2 years since the building was constructed. Intermittently when an incoming call is placed on hold the caller is dropped. It happens on 6 different lines. Some are in a hunt group, others are not. It doesn't happen at any particular time, the amount of...
  2. skinswin

    Calls Dropped on Hold

    This is an ongoing problem for over 2 years since the building was constructed. Intermittently when an incoming call is placed on hold the caller is dropped. It happens on 6 different lines. Some are in a hunt group, others are not. It doesn't happen at any particular time, the amount of...
  3. skinswin

    Calls Dropped on Hold

    This is an ongoing problem for over 2 years since the building was constructed. Intermittently when an incoming call is placed on hold the caller is dropped. It happens on 6 different lines. Some are in a hunt group, others are not. It doesn't happen at any particular time, the amount of...
  4. skinswin

    CallPilot Possessed

    I have a BCM 400 w/Call Pilot. Everything was working fine for 2 months. Then over the past week all lines ring a half ring and go directly to the Gen. Del. mailbox. Ususally we just have our main line (061) get answered by AA after 0 rings. Now however all lines with the exception of our mail...
  5. skinswin

    Dropped Calls on Hold--Noob ??

    Question. We have a BCM system that intermittently drops calls when they are placed on hold. The previous Norstar system did this also. Could this be an internal wiring problem or does the BCM send a signal to the CO to request the line to be held? The phone company states that it is our...
  6. skinswin

    BCM and ATA's don't work.

    I have a Nortel BCM that is connected to 7 ATA's some of them old and some new ATA-2. None of my modems that connect to the ATA can dial outside the system. They all worked previously on our Norstar system. I get a dial tone and then nothing. I've tried different Line Access codes, Access...

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