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  • Users: DonnaMP
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  1. DonnaMP

    Hunting on Option 11

    I have an Option 11C in which my calls are not hunting (ringing busy if line is in use). Class of service verified, sets are MARP'd, etc. I am thinking this is probably just a prompt I am overlooking in the CDB? Any input would be appreciated.
  2. DonnaMP

    Call Pilot Mini - manually forwarding to voice mail

    We have an Option 11c with a Call Pilot Mini voice mail system. Scenerio is that if a associate manually forwards to voice mail when they leave for the day and a client calls into the main office number after hours and uses the company directory to locate that person, you hear that you are...
  3. DonnaMP

    Call Pilot Mini's (with Option 11c)

    Can anyone assist with this problem - Scenerio is that a client calls in and receives an individual's voice mail box. The caller then elects to press 0 to reach a live person and after chatting with that person they then asked to be transferred to someone else in the office but they are unable...
  4. DonnaMP

    Removing "New Caller" from M3904 Display

    I recently installed several of the M3904 phones and a few users had asked if the number of "New Callers" can be removed or hidden from their display (they find it distracting). Is there a way this can be done?

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