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I recently inherited a Mitel 3300 phone system and in a recent storm two of the analog ports that were used for fax machines stopped working. Dead and no dial tone. A reset of the system did not help. Fortunately, there were spare ports that were functional so I moved both lines to one of the...

I've got a hotlist setup on our Option 61 switch. I need to switch one of the numbers. I can print the hotlist in ld 11 but I can't figure out which ld to make changes to one of the numbers in the stored lists. Can anyone point me in the right direction? Thanks,

I think this is a simple thing to change, but I can't find where to make the change to save my life. I have our main outside number that goes to auto-attendant on the hms400. We have two major seasons, fall/winter and spring/summer and I've got an auto attendant setup for fall/winter and I...

I've got a client with a micros e7 system. For certain employees they are unable to make changes to time clock information. The error is always "Unable to change clock-in time, overlaps with existing time slot". Even deleting a shift and then recreating it, gives the same error. It seems to...

I am installing a micros e7 system for a consulting client and all of the configuration has gone fine. Menus, printing, credit cards, etc. are all working as expected. One of the two workstations, however, died last week and I got it repaired by the company that he bought the system through...

I'm doing some work for a group of restaurants that are all using Positouch. The system was installed recently and is the lastest version (5.1, I believe). These restaurans had a micros installed previously and went back to positouch for various reasons but one of the things that they liked...