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  • Users: varrius
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  1. varrius

    Operator co-existing with AA

    Nortel MICS 7.x with Callpilot. We have been running our system with an AA (8 incoming lines answer on 2 rings, all telsets on Appr only) for years with little trouble. My supervisor wants to designate a person to answer calls and if they don't reach it in time have the AA answer. If I program...
  2. varrius

    Nortel MICS Coldstarting on its own

    I have a MICS 7.1 KSU (9 incoming lines/20 sets/trunk/caller ID) that seems to be resetting itself. I have had it happen three times, always just after 8am. I have it on a newer UPS so I do not think power is the issue, though it will lose settings if disconnected from power. It loses system...
  3. varrius

    MICS 7.1 not holding settings after restart - even after FastRAD/NRU restore

    I have a MICS 7.1 KSU, that doesn't seem to hold settings after losing power. I found this out as we just had an extended power outage and the MICS ran through the UPS on it and poof, settings gone. I had recently backed it up with NRU/FastRAD just in case of problems. So I restored the system...
  4. varrius

    NRU11

    Good day, I know its old, but does anyone know where I can obtain a copy of Norstar Remote Utilities 11? I would like to be able to backup a MICS 7 system. I have 10.0, but that wont work with MICS 7.x. Any leads would be great. Thx, varrius
  5. varrius

    Nortel MICS/Callpilot: Call forwarded not going to voicemail at target extension

    I have a user who has moved offices, i deleted the box at the old extension and call forwarded (tried both Feature 4 and forward on no answer) The new extension rings the expected number of times and then states the person is not available and dumps back to the AA. I would like the new extension...
  6. varrius

    Nortel Distinctive Ring / Auto Attendant Question

    MICS 7.0 w/Callpilot 100 - 2 Hunt groups of 5 lines each. Each hunt group has a prime. I programmed and just started using the A.A. and everything is going well except the ringing. Incoming calls need 2 rings for Caller ID. So the prime sets ring twice. I have used distinctive ring to change the...
  7. varrius

    T7406 on MICS 7.1 w/Callpilot 100

    This one has me stumpted. I have a cordless T7406 on an extension (replacing a M7208) which seems to work all right. I was able to program the features I wanted. Handsfree is set to Auto. Accesses I/C and Line Pool (4 lines in the pool) w/out a problem. The issue is: If you use a line to call...

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