Search results for query: *

I have multiple number transferring to external number. I have just 1 DNIT transferring to an external number, but the transfer has alot of static. If I call the external number directly, there is no static, it is only the call handled transferred by the switch. I opened a ticket with the...

Hi All, Currently we have 40 DID numbers that our 4000 Switch passes the last four digits. All 40 of the number being with the same area code, exchange, and the last 4 digits are unique. I would like to port into our PRI 10 new telephone numbers and point them to 10 internal extensions. The...

HI this morning at a remote location, no one was able to make or receive calls. Calling in the telephone would play the message (greetings) but you could not get to an internal extension. I rebooted the switch and now everything is working. But, when people at the location moved office...

I have a ticket opened with UNIFY - I have been waiting all day. I was wondering if anyone could guide me how to forward an ACD calls externally. I tried using Assistant to forward all external but the agent still gets the call on her line.

Hi all, Our CIO would like us to change the outbound access code from 9 to 8; We currently hit 9 to access an outside line. What I would like to do is mirror the setting/setup of access code 9; but use 8. Once I verify everything is working, deactivate access code 9 (not delete). I saw...

hello all, i have a hipath 4000 v5 that I have contacted Unify to configure for sip trunks as a test. I followed the sample in the PDf found here: http://files.engineering.com/getfile.aspx?folder=77fc43f5-ef71-43a1-9a9f-226caedd50fb&file=Sip_trunk_conf.pdf The service provide gave the...

All, We are in the early stages of moving from PRIs to SIP. We are on a HipAth 4000 v5 switch. We have about 15 phones that is setup as IP phones but in order to get a SIP trial in, we need to move the 15 phones. Is there a quick way to move the phones from IP to DIRECT (TDM) without...

Hello forum, I was just wondering if there is away of blocking blocked caller ID calls. I have this question out to the telco as well. certain employees are getting unwanted calls, when I look to see where the call came from, it shows up blocked. Thank.

Hello, On our 4000 v5 PBX users are calling 911 in error. In order for us to access an outside line, we have to dial 9. It seem that people are dialing 911, is there a way to change the outside access from 9 to something else? If so, where in assistant? Thanks!

Hello everyone. We are currently reviewing changing our 3 PRI out to SIP. We are running 4000v5; we are being told that we need to upgrade our PBX to either v6 or v7 because v5 is no longer supported. Question, has anyone used Vonage's SIP trunking? I can't seems to get a straight answer...

Hello everyone. This is just a general question, UNIFY (Siemens) is telling us that we are required to upgrade our HiPath 4000 v5 to V7, our Xpressions voicemail system, and Procenter. Xpressions and Procenter is running on Windows Server 2003. We would like to upgrade Procenter and...

Hello, I was just wondering if anyone know how to program the hipath 4000 v5 to use the OPenstage Phone adapter? I am looking to use the digital line to also use a Polycom analog unit. The Openstage Phone adapter is support to allow this, but it is not working. Any help?

Hello just wondering if anyone know how to or can recommend a way to have e-mails trigger to call a telephone number? Right now, we can have e-mail trigger a txt message to any phone number by setting up a rule with e-mail to send a text via ######@vtext.com. I was wondering if there is...

Hello Forum, I was just wondering if there is anyone out there that is currently using a SIP to PRI gateway on their existing HIPath 4000? If so, any feedback?

I was wondering if anyone knows how to reset the IPDA stat counter? I believe that is what is causing problems for us. I know that the command is change-pstat:cntrltbl, board, etc...

Hello, I see that our IPDA remote shelf still reboots everyday around either midnight or 1 AM. I found this in the RMX log off the IPDA system. I know that the AP backup server is set to restore on Fridays at 11PM. Can anyone give me a clue what is going on? I also have a ticket open with...

Does anyone know what port the IPDA and the HiPath communicate on?

Hello smart people, I was thinking about implementing SIP trucking for our HiPath 4000 v5. We currently have 3 PRIs that handle all inbound/outbound calls. We have 1 IPDA system tied to the 4000 and 2 other site, which are connected to us via cornet. 2 cornet circuit for 1 site and 1 for the...

I have a ticket open with Siemens, but users are calling me telling that everything around 4pm all the telephones stop working. Is there anything that I can check? Waiting for Siemens to respond.

Just wondering if anyone had this issue before. Our IPDA telephones when down, no power to the digital telephone. The TMANI 2327 x100 card had a red light. I am able to communicate with the host and the ipda. Any ideas?