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Can I provide disconnect tone on an NT8D09 using LDTA & WTA in the class of service, or does this only apply to the NT1R20 OPX line card? If I can, should I set CLS to WTA or WTD? Thanks in advance.

I have a Nortel Opt 11 that is connected to a Cisco UC520. I'm using an NT8D09 to make this connection. My problem is when the nortel analog port is dialed, the Cisco side rings and I can answer. But if there is no one on the cisco to answer and the nortel "hangs up", the cisco does not...

I have CP 1005 on 5.0 and when I arrived this morning, I can't delete users. If I attempt to delete/ modify a user, I check the box and then "delete user", click OK on the "Are you Sure" pop-up. It appears to save, however the user is still there. This happens when accessing CP through a lap top...

I have an nortel 81 w/ succession 4.5 with callpilot server 5.0. I get a critical event almost daily of 40592 but the description of the event code is rather vague....at least to me. Anyone have any thoughts? Thanks in advance. Martin

I have an Octel 250 and I need to provide a complete list of all mailboxes in the system. This list is to include standard and info milboxes as well. I will be taking this info and manually inputting this into a Nortel Call Pilot. My preference would be to save this to a word doc so that I would...

I have a single user that appears to be abusing our phone usage rules. I have an 81C on Rls 23.55. This individual appears to making and receiving an excessive number of personal calls throughout the day and I would like to monitor/ trace this individual's usage for approximately one week. What...

I have an Octel 250 system in wich I have built a type 31 MB. My problem is that after the initial greeting is played stating what each menu option is, I have only about 10 seconds before an intercept plays stating "Sorry you are having problems....." then diconnects.I would like to extend this...

I have an Octel 250 w/ Aria 02.05.06-1 that is connected to a Nortel Opt 81c. I would like to know if a new message in user (A)'s mail box can light the message indicator of another users (B) 2616. Thanks in advance.

I have an Octel 250 on Aria 2.2 that has a defective drive and it only has two drives. I have recently received another 250 that has 4 drives and a tape unit. I would like to "Forklift" the new system into service. I have instuctions/ doc's explaining the procedures for performing drive...

I have callers accessing mailboxes and entering "*" and getting to other users and the attendant. I want to eliminate this capability and keep/ restrict callers to the initial mailbax only. I have been able to eliminate callers ability to dial 0-9 and if they do the callers are redirected to the...

I have a type 31 Mail Box that callers are not waiting to hear options and immediatly enter 0. This is overloading my console operater and I need to turn off the ability for callers to enter 0. My preference would be to return the callers to the the same greeting. Please help!