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  1. jtgroup

    IPO networked to a Legend

    I have been asked if we can network an IPO to a Legend over a ptp T1. Is it possible and what additional equipment do i need? I'm thinking multitech makes something for this. Anyone have success with this???
  2. jtgroup

    VPN phone with a Checkpoint(safe@office 225) router

    Does anyone know of any documentation on how to connect a 5610 vpn ip phone to a check point safe@office 225 router?
  3. jtgroup

    Ethernet port on a 509

    Just wondering what the ethernet port on the 509 is used for? Thanks
  4. jtgroup

    partner messaging rs232 port

    I was wondering how to change the ip address on my partner messaging R7? I have connected my laptop as follows: usb port to db25(com1) to 355a, from there with a cat5 patch cord into the rs232 port on the messaging. Started a hyper terminal with the settings 38400,8,none,1,none. From there...
  5. jtgroup

    Logging Calls on an EXT>

    I have a site that has a 509pr that is having issues with logging calls. #317, #317, #319 are all set up correctly. The customer says that some ext's are logging the calls sometimes but not always. Here is what they said.... "Station 10 has the "log all calls" active. Station 12 is programmed...
  6. jtgroup

    panasonic programming

    Just wondering if someone could tell me where to go to find info on how to program Panosonic Hybreds. Thanks
  7. jtgroup

    509 Remote access PROBLEMS!!!!!!!!!!!!!!!!!!

    I am having all kinds of trouble with remote access. I was given the link to Avayas solution to this problem. Using the external modem off of an ext. port into the admin port off the 509. I programmed the modem with the sequence code prvided by Avaya, i also set the extension programming...
  8. jtgroup

    308 Issues

    Partner 308 version 5 system all partner 18Ds Euro style. Message wait lights and program buttons don’t work right on the phones… Station 12 no light ever comes on Station 10 the light flickers on and off for station 13 on the programmed button. I have reset the system and replaced...
  9. jtgroup

    308 R6 Remote Access

    Got a site that has a 308 r6. and a remote access card. I have a new laptop that i am trying to dial in with. When i try to connect to the system i get to the point where it says that i am connected at 14400 bps, but i never propted to enter my password. After about 30 seconds i get a message...
  10. jtgroup

    Partner ACS -time problem

    On about 3/4 of the parnter systems we have installed over time the clock on the system starts running 10-15minutes fast. Does anyone know why and how to stop it.
  11. jtgroup

    Partner Mail VS Transfer Question

    The AA answers all calls, the caller then dials the ext. they want and gets transfered. When the caller gets to a private mail box is there an option for them to transfer back to the AA message to listen and choose another ext. i know *8 gives them the option to transfer to another ext. but my...
  12. jtgroup

    VM and caller id

    I have a customer that has a 308pr with partner mail vs. It is set up so that the auto attendent grads all calls on the first ring. Just the way they want it, but when a caller is trans. to an ext. the display says that the call is coming from the voicemail. The customer wants called id info to...
  13. jtgroup

    what do i need to connect to a partner system admin port

    I want to connect to the admin port on a 509 from the com port on my laptop. what adapters and wires do i need to do this. Also what is the process of connecting once i have the right stuff?
  14. jtgroup

    ip oFFICE CALL RECORDING PROBLEM

    My call recording is working backwords.Example.... Joe is ext.133, Ken is ext124, Joe calls ken, Ken at ext.124 pushes call record button. The call is recorded and after the call is ended the recorded call is sent to ext133 mail box, when the message should be in ext.124 mailbox because ext.124...
  15. jtgroup

    IP office-3.2 redial problem!!!

    Redial only works on long distance #'s. Does not work on local #'s. Why!!!
  16. jtgroup

    IP with T1's

    I am working on a 406 3.2. I have two T1's into a dual PRI card. Worked fine for 3 weeks, now when I call the 800# that is on the T1's I get a scratchy noise. If I switch the T1's around on the PRI card it works fine. I replaced the PRI card and it didn't fix the problem. Does this sound like a...
  17. jtgroup

    Partner ACS-with standard cordless phones

    I have a Partner ACS 509 R7. We have 3 anolog cordless phones running off of the aux. ports on 3 partner phones. They worked fine for a long time. After a power outage the cordless phones stoped ringing when a call came in. All the other features work fine. The cordless phones still have dial...

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