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I installed a 3300 (MiVoice 7.0 SP1 PR1) in a hotel a while back. Their 3rd party vendor had to send a new VM server (along with Call Accounting) that would interface with the new 3300. They provided instructions to setup 4 Generic SIP devices to use as VM ports (3 in a hunt group for VM, and...

We have several Mitel 3000 phone systems that are experiencing the same problems. The biggest issue is the phones (Mitel 4120 and 4110's) are constantly either freezing up, or the displays will become garbled, then lock up. If the phones are unplugged and plugged back in they come back up, but...

I have a 3300 MXe III that has 6 analog lines tied to it. Trunks 1-3 are in trunk group 1. Trunks 4-6 are in Trunk group 2. There's 3 phones (out of 20) that are in a different department that I need to have use trunk group 2 (for both incoming and outgoing calls). All the...

We are looking to replace an SX-2000 with a new 3300. I guess there is a migration package available to help save us the time of re-keying the database, but I need to know how to get the System ID of the 2000 in order to purchase this package. How do I find the System ID on an SX-2000??? Thanks.

I have a business, which to make a long story short, sold off one department. This new business came in and installed a CICS to run that dept only. They want to be able to transfer calls back and forth between the systems, and claim it can be dome by attaching ATA's to both systems (which in...

I'm having an issue where the two lines that are being used for a conference call won't disconnect when the caller hangs up. They will just sit there and say "In Use". Once I go pull the bridge clips off the 66 block, the lines release and work fine until the next conference call. Any ideas??