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Automatic Upgrade of Agent desktop display version 6 to 7
Hi, We are currentlys working on upgrading from cc6 to cc7. The issue that we are currently encountering is that we get an error when starting Agent desktop displays version 6. The automatic upgrade setting is checked on the ccma server... so we could expect "ADD Version 6" to upgrade itself...- BeastKiller
- Thread
- Replies: 2
- Forum: Nortel: Symposium call center solutions
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CallPilot problem
Hi, We have a BCM here running version 3.6 and we are having a problem adding new mailboxes in the CallPilot. We have 15 mailbox licenses and we're trying to add mailbox number 266. We're able to go through the entire process without any error message but the mailbox never shows on the...- BeastKiller
- Thread
- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
