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Everyone, Yesterday we replaced our firewall with the new Firebox X750e. Everything is working great except for the following issue: issue: when Mobile VPN is connected users cannot send/rec emails using outlook and they cannot open up owa either. though they can access anything within the...

Everyone, Is there a way i can find out which ACDN is associated with which queue? e.g. i am trying to login my agent 3730 and i am not sure which queue its loggin into? As you can tell i am not a switch person so any help would be appreciated. thanks, qahsan.

Everyone, We use Genesys for testing and we are trying to register the DNs that we have always used now gives us the error as follows: Directory Number Registration Response ReferenceID:0010 Result:Fail Cause:2033 Genesys site gives us the detail of the error as follows: Summary: Problem...

Everyone, Here is a challenging task I have been assigned that I do not know how and not sure where to look for? 1) Identify a free DID number to allow dial into IVR 2) Create IVR ports from 2000-2023 3) Create a new queue and then assign the IVR ports to this queue 4) Ceate a new CDN for...

Everyone, Is there a command that i can use that would show me what protocol we are running on our PBX? i want to know if we are running ISDN or not? We are running Meridian Option 11, I think release 24.x. is there a way to find that out as well what version we are running? thanks for all...

Everyone, We have a Genesys application that is hooked up to our PBX and i am trying to register the extension 5659 in Genesys application and it gives me an error: 219 BAD Resource ID. The extension 5659 has to be extension and nothing else... i could use other extensions like 5660 etc and...

Everyone, I just give a regular maintenance of adding and deleting the phones. I am trying to add this model 2616 on the TN 7 11 with Ext: 5676. Each time i try to do it, it gives me an error of sch0375 as follows: TN 7 11 ECHG yes ITEM key 00 scr 5676 SCH0375 It doesnt matter which key i...

Everyone, i am newbie to this meridian. Question: for our technical support, people dial our number and select option 3 for technical assitance... it is then forwarded to another company (Call center) who takes a call for us. Now that call centre has updated there ph umber to something else and...