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On a Nortel 81C is there a way to point a specific number to a particular route? I have the NPA 1978 pointed to a RLI and I want to set upa specific number 978-470-6111 to go to a new different rout that I have set up for testing. Thanks, Steve

I am trying to use CDP's to route phone numbers to an outside trunk. If I have a station X1234 and program the TN to forward off site by putting the AC1 code plus NXX plus XXXX the call works fine. However if I try to delete X1234 and build it as a CDP pointing to a Rout list that contains a DGT...

I am trying to forward a DN X1234 to an outside location. I have set the CLS to CFXA and put in a long distance number in the fdn field of the station. When someone from within the building dials X1234 the call forwards to the LD number but when trying to call X1234 from an outside location you...

Is there a graceful way of bringing down an Option 11C or is cutting the power the only way? Thanks, Steve

Can someone give me the part number/ desciption of the tapes needed to do back ups on a Call Pilot version 2.0 . Also where can I purchase them? Thanks, Steve

Having an issue calling international. According to AT&T the T1's need to be set for speech 3.1 audio and I don't see any such settings on the Call Manager. The T1's are connected through a Cisco box using CMM blades. Thanks, Steve

Has anyone ever installed a PRI T1 from an 81C to an Avaya 8710? I have tried various configurations on both systems and can't seen to get them to work. I end up with one side looking good and the other will have both the D channel and T1 up but the B channels will be in MSBY or out of sevice...

In setting up OSN to work for 911 calls I have set up a digital phone with an OSN key and DSP key. Where else do I need to do programming so that when a person dials 911 the information gets to the OSN phone. The cutomer I have has an 81C with 6 remote locations. Each remote loation has its own...

When you set up Malicious Call Trace on an analog phone is it possible to capture the trace information in the history file?

Is there a way to print out or save to a file all the users on an Octel Aria platform?

Has anyone used auth codes on an 81C to allow only people with a code to complete long distance calls? If so how do you implement it on an existing running system? Thanks, Steve

When we send broadcast voice mail messages to all users on the system the message lights do not light until the user receives another new message. Is there a way to get the lights to come on even if the only message a user has is a broadcast message?

Where can I find a document on how to change the password on a Call Pilot server 2.0? Thanks

When using the XBK command to back up an Option 11C remotley using ProComm what do you save the file as? I tried .doc but that didn't save right. Thanks

How do you do a remote system backup on an Option 11C? Thanks, Steve

Can someone tell me how to back up a Call Pilot release 2 system? Can it be backed up to a remote server or is it only done locally? Thinking of disaster recovery procedures. Thanks

I am being told by our maintence vendor that Application builder software for the Call Pilot system should not be place on the Call Pilot server as it can cause problems and is not a recomended configuration by Nortel. Is this true and if so where should you put the Application builder? Thanks...

How many analog phones can you put on 1 VG248 port ? I am talking about if you terminate the port on a wiring block then daisy chain to add the same number to multiple analog sets. Thanks

Can a Nortel Option 11C support VoIP ?

Can anyone tell me the maximum amount of messages that an Aria mailbox can contain?