Hey guys,
I am running cm 3.1 with a mixxed environment of VOIP and Digital sets. (4621/4622/9630/6416)
I am getting a very sporadic issue: if you dial an outbound call there is a clicking on the line every 2 seconds for the call. This is hard to replicate, I've been trying to catch it but...
Hey guys,
I am currently having a sporadic issue that is getting annoying. Users are currently experiencing dead air on an outbound. They would try to dial the number a few times and then eventually it connects. This doesn’t happen often but lately it’s been happening a few times a day. I...
I ahve been asked by my call center agents that they would like to use the headset and handset at the same time for training purposes. This was a feature that was working with their old digital call masters and now that we moved them to 4621/4622 voip sets seems like it doesn't work anymore. I...
I recently programmed my Audix to POP all voice mails to outlook. I currently have all emails sent to a windows Que-phone hence including VM's via outlook as well (*.lvp attachment). Is there an "Avaya voice player" program that can be installed on the Que phone to listen to voice mail...
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