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Hi All, I am getting a burn failed when trying to upgrade an ip500v2 from 6.0(08) to (18) any ideas?

Hi All, meeting with a client next week, and from what i can gather, they want to have lines from two telecom providers. They would like to have 2 PRI cards, in a ip500 and connect each provider. Is there any licencing required for 2 x pri cards? Thanks tom

Hi all, Client has a small office avaya with voicemail pro. They have recording on constantly, and incoming callers hear feedback during a call. phones are 5410s and 5610s. any ideas?

I have managed to get Fas working on an ip500 over sip. It is a bit iffy, I am using dial 64k as dial and dial fax would not work. Can anyone advise on a decent setuo? I am using voipbuster. Tom

Hi All, Is there a program out there that can send faxes via the ipoffice? Tom

I am trying to set up several accounts onto several sip lines. Unfortunately the lines will not let me place the same ip for the provider into each account. any ideas? thanks tom

hi all, is it possible to route faxes over sip. I use voipbuster, and I have a 500 on 5.08 thanks tom

Hi There, When users are on the phone and a second call comes through, they only see the call alert, and not the incoming number. this used to work, clients have 406 (4.2) and a 500 (5.08) in seperate site. phones are 5402 and 5410. It used to work. Thanks tom

Hi All, i am struggling to control an ip office 500 with version 5 software. the log shows the call coming through as voice rather than data. any ideas? tom

will an scn work between a 406 on v3.2 and a 500 on v5 Thanks

Hi All, i have set up an scn between 2 ip 500s on v5. i can dial out ok on the ip and ds phones, but the one analogue refuses to dial out, I have changed its extension number. Cann anyone help? Thanks as usual Tom

hi all, the serial cable i need for the dte port, is it standard or does it have a special pin out. Thanks tom

Hi All, I have an ipoffice 403dt on firmware version 2.1. I need to install a 5602 ip phone onto this. What version firmware does the 56xx require or need. The phone sticks on discover. also what version of firmware can i safely take the 403 up to? there are no dt handsets on this unit, just...

Hi All, Can i take a small office to 4.2 so that user can have sip? Thanks tom

Hi All, ip500. Customer bought 5 NRX 500 analogue phones (uk). and i cant get a dial tone, although I can get them to ring, but i hear nothing,and no dial tone.tried all combinations of wiring? any ideas? thanks

Hi All, i cannot remap the mydocs folder for clients on xp, and server 2000. I have deleted an entry in registry on clients which worked for a while. But i believe a group policy must have kicked in and stopped it. i cannot see the option to move the Mydocs folder etc.. thanks Tom

Hi All. Can anyone advise on the best course of action to allow, 5 users to access a 2003 server, to work on office etc. Thanks Tom

Hi All, Struggling with an adopted server, to created seperate My documents folder for users so that the can have there own profile in phone manager. The client pcs will not let me remap the mydocuments folder to a folder with their name on the server. It is mapped for every one to a shared...

Hi all, can you help? Ayaya 406v22 x bri4s Software 4.2 GA release Primary nos are 4 x isdn2s with number 20044200 4 x isdn2s with number 20002100 with a block of 100 Nos. 2004200 routes to hunt group 1 Nos 20002100 to 20002199 route to hunt group 2 When I dial 20002100 it routes to hunt group...

Hi all, On 5410 and 5402s, when an internal call, comes in on a busy line. call appearance b rings once and the bell flashes. previously the calling user id would show. Any ideas? ip406 on n4.1 (12) thanks tom