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  • Users: allyblack
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  1. allyblack

    Zip Tone

    Can any tell me where "Zip Tone" settings are administered? I have agents set to "ACD" answering, Station field headset set to "Y". However when a call arrives at the agent there is no notification "Bleep" or Zip tone to give its proper name. Also note that whispers are not used in this case.

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