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- Users: badazponydrvr
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Busy on Held/ DND Exception question
If this has been covered, I apologize, I have been through the threads and haven't found anything specific to this. I have a 406 running 4.0 with VmPro 4.0. We only have about 5 employees that operate on the phones, but we take several hundred calls a day. Several of us are members of multiple...- badazponydrvr
- Thread
- Replies: 4
- Forum: Avaya: IP Office
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Number Blocking
Ok guys, I need some advice. This is going to be a bit of a long post. I had posted on here before about blocking a malicious number from our system. The reason for this was because this number kept showing up on our bill, but it is not a customer of ours. After doing some research, I have found...- badazponydrvr
- Thread
- Replies: 17
- Forum: Avaya: IP Office
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Specific number call block
I have an IP 406 IPO. I have a psycho customer who will not stop calling. I am a samll business owner and do many things around here so I am not a professional tech for IPO. I am somewhat knowledgable, but still a novice. I know just enough to be dangerous. I have read the other posts with...- badazponydrvr
- Thread
- Replies: 15
- Forum: Avaya: IP Office
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Hunt Group Priority
I am running IP Office 4.0. I have an IP406DS. We are a small company with three people constantly on the phones. We have two hunt groups set up. One for sales and one for service. We have our hunt groups set up to ring sequentially. Operator one takes sales calls only. Operator 2 and 3 answer...- badazponydrvr
- Thread
- Replies: 9
- Forum: Avaya: IP Office
