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  • Users: Garr8813
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  1. Garr8813

    Call Monitoring

    Call anyone tell me or point me in a direction how i can get Call monitoring working on Cisco call Manager. Will i need IPCC? Thanks,
  2. Garr8813

    Recording calls Blind & Random

    I have Nortel Opt81c and I need to record at least 100 calls per day in our call centre.What is the best and most cost effective system to use. The users that would be monitored/recorded will be using analog single line phones.

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