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  • Users: KZ9Y
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  1. KZ9Y

    Analog line card - New part no. from Avaya?

    Hi all, Requested an Analog Line Card just to have in case one of them blows up. Asked for NT8D09CA and recieved NT7K20ABE6 RLSE 01 from Avaya. Card is also marked GALC and has a serial Maint port on the front. Is this thing going to work for our Type 500 sets? Thanks, >****
  2. KZ9Y

    Two vmail boxes on one 500 set

    All, Sys. is CS1k w/ Octel Aria hanging off of it. Have a S/L 500 set that is shared between two users. Can I put two vmail boxes on the extention? Thanks, >****
  3. KZ9Y

    Opt61c - Miran - Fast Busy

    Hi all, Attempting to log in to Miran to change a recording. (I logged in last week to test but a co-worker may have hosed it) Getting fast busy. What's my next step? Thanks, >****
  4. KZ9Y

    Windows 7, Procomm, USR5686D external, TAPI error

    Hey all, Have a new Windows 7 PC. Old PC was XP. Moved ext. modem from Win XP box to Win 7 box. Installed Procomm and checked terminal settings etc. Procomm won't even begin to dial. The error appears: ~~~~~~~~~~~~ Windows Telephony Warning! A Telephony resource is temporarily unavailable. A...
  5. KZ9Y

    What to buy? Anlg. and Dig. line cards.

    All, We've always bought new Nortel products in the past - for the Nortel warranty, but... I see that Avaya advertises an Avaya 3904 to replace the M3904 on their web site. But what about line cards and such? Will the line cards have a new Avaya product number? Are they still supported? >****
  6. KZ9Y

    Norstar ICS 3.0 - Can I add two T24 KIMs ?

    Are the 7316 KIMs compatible with an old Norstar? The 7316E comes up, but nothing on the KIMs. >****
  7. KZ9Y

    Can operator have night service and personal vmail?

    Front desk operator sends calls to the night service from 5 pm to 8 am the next morning. Can she have a personal vmail box for her use during the day? Can't answer specific questions on how the set is programmed as I'm not at the site at this time but I said that I would find out if it is...
  8. KZ9Y

    How to get back OOSSLT's

    All, Just had to replace an analog line card in our 61c. A STAT on 20 0 14 shows 20 0 14 4 and 20 0 14 15 to be DISU (OOSS). Atempts to get our TN's back result in SCH codes. Have tried ENLU, OUT 500, OUT OOSSLT, NEW 500 and NEW OOSSLT. One SCH was SCH1509 which is to de-aquire the TN first...
  9. KZ9Y

    Best way to move MARP from one set to another?

    Had to rebuild a 3904. A different set is now MARPed on Line Appearance of the original DN on Key 3. I know that I can NUL the key on the set, but, What's the best way to keep this from happening? >****
  10. KZ9Y

    BCM 400 - How to disable defective port?

    Here's the deal ... Never had any training on the BCM, but I do have Element Mgr. Ext. 333 was not behaving well and after changing out the 7316E and the line cord the set was still misbehaving. So, I managed to move ext. 333 from port 401 to port 412. Now the set is working but ext. 333 has...
  11. KZ9Y

    Can log in to Call Pilot but don't see the BCM?

    Is there a setting in the BCM that is missing? Can access the Call Pilot portion with xxx.xx.xxx.114 but I can't see the BCM. Any comments would be appreciated. Thanks, >****
  12. KZ9Y

    Part number for T7316E (Black or Charcoal)?

    We normally use the Platinum phones but have a request for some black/charcoal sets. Anyone have a part number handy? >****
  13. KZ9Y

    Anyone have 3904 Keys mapped in .xls?

    Do any of you have the 3904 Keys (with add on modules)mapped to an Excel file to assist users (and us switch hackers) in making key changes? >****
  14. KZ9Y

    Multiple Tone Generators on a pair

    Would more than one tone generator put more noise on a pair to make a difference in picking up the tone, for instance - under a raised floor - without picking up the tiles to visibly trace a cable? >****
  15. KZ9Y

    M3904 Full Duplex Handsfree Module any good?

    All, Have you used the Full Duplex Handsfree Module for the M3904? (as described here http://products.nortel.com/go/product_content.jsp?segId=0&parId=0&prod_id=52900&locale=en-US) Do you have a part number? How much are they? Any issues? Quality compared to Polycom? Thanks in advance for your...
  16. KZ9Y

    Call Pilot - Can't Add Subcriber MBox

    Hi all, Trying to add a user mbox and CP keeps defaulting to an information type mbox instead of subscriber. Tried deleting and adding back in ... still no luck. Anybody run in to this before? Thanks, >****
  17. KZ9Y

    Opt.61c_ACD_Octel_M3904_Message Waiting Indicator

    All, The solution to resolve an M3904 Message Waiting Light not coming on: Because the set was an ACD set the DID number was not on Key 0, and because there were other line appearances on three other sets, Octel didn't know which lamp to light up. The line appearances on the other sets were...

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