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  • Users: PBXII
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  1. PBXII

    ISDN BRI with 23 members showing OOS/FE Idle

    Switch: G3si V11 Issue: We have an ISDN BRI with 23 members showing OOS/FE Idle. I have called our provider and said they are testing clean. -I have the tested the Circuit pack -I have busyout and released the board. 06/24 01D1901 OOS/FE-PINS-idle no 06/25 01D1902...
  2. PBXII

    Trunk Group Member State/Disconnected?

    We have a port showing disconnected on our CO trunk. Test results are showing Error Code 1005. Does anyone know this error code or where I can reference it? Thank You TRUNK GROUP STATUS Member Port Service State Mtce Connected Ports Busy...
  3. PBXII

    Command to view call path? )

    Switch G3si V10 Issue: I need to see which trunk group a call is going over. I know there is a command that I can use and then dial a number from the phone and it will display the call route. Question: What is the command that is used to view the routing or call path? Thank you!
  4. PBXII

    Display current software release?

    What is the command to display our current software relase we are currently using on our Intuity Audix? I am having a brain freeze and cannot remember. THANK YOU!!
  5. PBXII

    Analog Phone System Parameter/COR?

    Switch: G3si V10 Issue: We recently purchased a simple cordless AT&T analog phone to replace an older model, however the new analog phone will receive calls but no calls can be placed from the phone. Even though the station remained the same is there a setting in the system parameters or a...
  6. PBXII

    Need help creating a EC500 X-Mobile Station:)

    Issue: We have a Definity G3 V12 and need to block an external number (prank caller) from terminating at one of our DID's. Normally, I would build an X-Mobile, set the Mapping Mode to "origination", create a unique COR with the Calling Party Restriction set to "origination", and assign this...
  7. PBXII

    Remote Notification Message Sent to VDN?

    Avaya has been working on this issue for 2 months with no solution so maybe someone can help. :) Issue: Hardware: S8700 R 1.3 Intuity Audix: V 4.0 We have 1 voicemail box sending a (Outcalling) remote notification message to 1 of our call center hunt groups -All agent logged into the queue...
  8. PBXII

    Access Newbie :)

    I was hoping someone with Access experience could maybe point me in the right direction. :) I know this is a very general question and will try to research the thread as much I can. But we have an upcoming weekend event with passes available to be purchased online. As the tickets are sold...
  9. PBXII

    MS Access Newbie :)

    I was hoping someone with Access experience could point me in the right direction. :) We have an upcoming weekend event with passes available to purchase online. As the tickets are sold on-line, I would like to bar code and datebase each ticket before mailing them the buyer. What steps would...
  10. PBXII

    A single DID is getting a message when called??

    We have a single DID that cannot receive any calls from an outside line (long distance or local). You can 4 digit dial the ext and the number is a DID that has been in use for a couple of years. The message is "Sorry you call cannot be completed as dialed please check the # and try your call...
  11. PBXII

    Exporting Trunk Group Data?

    I am needing to send our trunk usage report and I know by using list measurments trung group summary, I can view our trunk groups usage. But is there a way to export the actual data report into a excell spreadsheet using A.S.A? Any advice? I thank you in advance.
  12. PBXII

    Voicemail dropping all calls during message?

    We have Magix Release 3.0 v7.0 at a location that is currently being remodeled and the building is now vacant. During the remodel all of the employees left a message on their voicemails alerting callers to their temporary phone number until construction is competed in October. For the remodel...
  13. PBXII

    S-8700 LD Trunk- Changing Carriers?

    Issue: We have 47 office locations, 3 of the locations have S8700's with several g700/8300 LSPs, some are G3si V10 and the rest are Prologix V11.3 switches. We are switching all of all of our Voice LD trunks from one carrier to another, so all of our LD trunks will be changing. Question: Our...
  14. PBXII

    Remote Access *10?

    Other then being internally transferred using the *10 feature, are there any other ways to remote access our Merlin Magix and Legend 3.0 v7.0 switches? I have found an application called INI Socket Magix and was wondering if anyone is using this application and if so is easy to install? And is...
  15. PBXII

    Remote Call Fowarding

    We have a small office temporarily moving to another location and I was wondering if the Merlin Magix Version 6.1 has the ability to remote call forward the current phones to their new phones? And if so what steps need to be completed? Any help or direction would be greatly appreciated.
  16. PBXII

    C.D.R. Link Down?

    Hey guys, we have a Avaya G3R with Veramark as our CDR. The PSU is not collecting any data from the switch. I did a status on our CDR link and the primary link state is showing down. I am not sure of the steps to bring the status back up. Can anyone help with the steps in bringing the CDR...
  17. PBXII

    Is there a way to block a number?

    We have a Definity G3 V11 and want to block a certain external number from terminating at one of our DID's. Is there a way by creating a new COR FRL from blocking this one number only and then assigning the new COR to the ext? Or will this have to be done by the CO terminating the call trunk...

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