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  1. DblTrbl

    How do I change the time a call is on hold?

    I have a MICS 2.0 and I would like to change the time a call is placed on hold. My customre would like for the time to be 20 to 30 seconds before they are back to the person who placed them on hold. Thanks.
  2. DblTrbl

    Voice mail back door number

    I have a BCM50 Callpilot and I dont know how to have my users check voice mail from outside the office. Where can I find what the voice mail extension is and how can I check it from outside the office. Thanks.
  3. DblTrbl

    MICS remote access

    New to TCOMM from PC world and have about 16 MICS systems within my company. All of them have RAD devices. My question is how do I remote into them? I have Norstar Remote Utilities 11.0 and want to know what else I need. I know I will need a modem and the number to the system as well as the...
  4. DblTrbl

    How to reset meridian voice mail password for user

    I am very new to the TCOMM world and have not learned how to do remote administration on my MICS systems yet. My question is what are the steps a user can take localy from their phone set to reset their voice mail password it they have forgotten it? I would hate to pay my local phone company...

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