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  • Users: jriley1680
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  1. jriley1680

    acd codes change after reboot

    I have a cp 150 and it has happened 4 times, sometimes not allways after removing power and repowering the acd, the acd logon codes and the other acd codes as well ,monitor, ready,etc,change. When it was first installed the logon code was 904,then it changed to 914 and now i am up to 946 for...
  2. jriley1680

    Norstar Call Pilot Reporting Problem

    I have a call pilot 3.0 with enhanced acd/call center reporting and all the acd and voice mail functions work correctly and i can sign into call pilot manager and acd reporting server but when i try to get reports or live status displays nothing works , it says that it cant connect to the call...
  3. jriley1680

    call pilot acd enhanced reporting problem

    I am having a problem connecting to the call pilot for reporti ng. I can connect to call pilot manager and voice mail manager without a problem, but when i try to get live data from the acd or reports it says it cannot connect to the call pilot. i connected to the acd reports the first time...

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