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HI, I need to delete a Controller T1 in my router but when I use the no ds0-group 0 timeslots 1-24 type e&m-wink-start, I get that the voice channels still enable, even that I SHUT the interface. Any advice? Thanks

Hi ALl, I need to print a report for a speceif application, details like tranfers. What do I use for this? Thanks

HI ALl, I have a cust. that use their Norstar split for 2 companies and 2 lines each, I have built 2 Menu, Tables and CCR's. However I want to modify the 0 out option to specific extension since they have to receptions. How can I change the 0? when I press Path 0 it brings me back to MENU/...

Hi Have a cust with 6x16 that everytime they have a power outage they lost the configuration, I know that there is a internal battery that hold this info, any Idea where can I get this Battery? and how to change it? Thanks

Does any body know how to reintall this PC Phone kxtda0350? since I change one of the customer computer and install the software is not connecting to the system. Any advice will be appriciated Thanks

HI all, I have a customer with 4 compuetr phone but they replaced one the computers, but when I try to install the software in the computer it gives me a new registration code and ask for new code to registrer, how can I unregister the other phone, is this in the system? how? Thanks

Hi All I have a challange to install a CLID for a 6 x 16, I have an idea but it will be better if I follow some real instructions. is a 6 x 16 DR5 Thanks

Hi All I'm trying to connect a 2250 console using a regular ruuned cat5 cable from the mdf. I've try differents configurations from the JACK to the RJ45 to the amphenol cable. ANy body knows what pairs to match from the WB - WO - WG - WB?

Hi All I'm trying to connect a external speaker for paging but I can find the pair where is suppouse to be connected. Have any one know the pair color and if need an amplifier in between the system and the speaker. Thanks

Hi All I'm trying to hook up a new PRI for a BCM 400 using a Digital Trunk Interface, but the CO is coming IP. Will this work or I need a different interface, also what parameters? Thanks

HI I have a cuntomer with 6x16 unit that loose the configuration everytime it loose power, this means that the system is bad or is any way to force the system to save the config? Thanks

I need to enable remote text notification, anybody knows the speceific requiremonts in order to enbale this serivice? Thanks

Hi all, I just need to know if I can have a Caller ID installed in a 6X16 system, there is any adapter for this? Thanks

does any one the quick set up for the wireless Lan IP Phone, I;m trying to install one but I'm having problems with the access point!!! Thanks

Hi all, I'm getting an error (access aos Server denied) from my XP computer with application builder for one particular location, however I got 40 other location and It works fine....any idea? Thanks

Hi all, I know that this version is not longer suppoted by I have a Call Pilot 1.05,with the SQL database down, if any one can help me bring it up I'll appreciate!! Thanks

Hi All, I have a remote location with a call pilot 150, and I can't see Lines Administration under Auto-Attendant, any ideas? Thanks

Hi all, I have a customer with BCM 3.0 call center, and for some reason they change couple of names at user list in call pilot, after this change the real time display to see the status of the agents disapeer. Any idea why before reboot the BCM? Thanks

I have a customer with BCM 3.0 and CallCenter Reporting, they change some names on the agents and the real time display stop working, I already reboot the reporting server, any other idea before I reboot the BCM system? Thanks

I'm trying to access a PBX via modem and can see when the system prints a error or time but when I hit enter I'm getting 7's on the display, any wiat to stop this or the modem has to be programed on site? Thanks