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I have the following issue with a batch of 9408 OOS phones... Any ideas? A - All functions pass testing except when I press the speakerphone button I get a "beep" - Waveoff ... no normal speakerphone active response. ... B - A good working 9408 tested on the same test digital port - the...

Have a new Avaya R720 CMS R17 server that we have had on the shelf for a few years Had it preloaded with Solaris and Avaya CMS R17 SW .... Powered it up today int he lab and battery was too low so it had to charge all day ... finally when it was rebooted it came up with a screen request to...

Asus Zen Z272 user - have (2) in different offices - love them. Today my home office AiO's Z272 screen flickered a couple times and went 100% dark. As an IT tech and we have a repair lab in our telecom/data business - we run across various issues like this from time to time. So I unplugged...

We have an older Avaya client still running R4.2 and we need to rebuild their R4.2 VMPRO server. Client refuses to upgrade ??? The R4.2 VMPRO SW download isn't on the support site anymore and I looked thru all our SW boxes - can't find it. Anyone help? Thanks!

Has anyone been able to use the J100 mod in CM8 or CM10 or any Aura ... NON IP Office config?

Have a large qty of J179s removed from a client's business and we are re-provisioning them. Going on a CM10 switch .... In our test lab - the phones have had all their admin pwds changed. Prior IT mgr has left the business... We just need to know the quickest method to reset the admin pwd...

I have a CP600R server in my lab that is running R5.0.41 SW clean load. I need to install (2) patches on it .... CP50041SU11s and CP500S11G05C - I have the (MSI files) My lab tech starts the CP Wizard ... moves along and adds the (2) patches to the D:/TEMP folder ... We can't find in any of...

We had one of our workstations lose a hard drive. We repaired it and reloaded clean WIN 10 PRO SW and are now having trouble "resetting" it back up on the network. We have the previous network name that the PC was setup as - and I think in AD - it still shows - and might be the conflicting...

We had one of our workstations lose a hard drive. We repaired it and reloaded clean WIN 10 PRO SW and are now having trouble "resetting" it back up on the network. We have the previous network name that the PC was setup as - and I think in AD - it still shows - and might be the conflicting...

What is the easiest method to remove the ACO-Ring Central from a J179? It is a full IPO/CM model - not 3PCC I have a large lot of them that we will be re-provisioning - not on ACO but another cloud service ... Since they aren't connected to an IPO control unit - and won't have the option to...

So - we have spent more time on this HTTP FW upgrade lab server. Here is an update. A - new IP500 V2 CU B - SD card is created with R11.1.1 SW load C - License is valid and has all the licenses required for this test lab system - IP Endpoints ad SIP licenses etc. D - Downloaded the...

Avaya seems to have messed this up royally or we aren't very smart :) Login to new CU w/ 11.1.3 SW - config and default Administrator PWD is accepted ... brings up the new "change password" screen for Admin - Security Admin & System Instructions for Admin pwd show ... "9 characters min - You...

We have an S8300E to load for a client - CM10.1.X We have the Avaya master ESXI license for when we load ACP/ASP on the R640s - but its for a lower ESXI release - R6.X or R7.0 The R10.1 SW load requires the Avaya master license for ESXI before it let's you begin. Any tips on getting it loaded...

Our client is running their J179s on the Aura CM 6.3 server - H323 not SIP. We need to load a specific H323 load on a bunch of J179s. I think we can do this faster in our IPO test lab. R11.0 SW We have the file required - 96x1-IPT-H323-R6_8_5_4-022123 downloaded from support site. This goes...

Client wants to run SBC 7.1 on one of their CAD-0208s and also SBC 8.0 on their CAD-0230. They have the SYS MGR license option and aren't sure if they can implement one of each> Any help?

Installing a replacement D160 handset and onsite tech is reporting.... "The tech worked to register the new Avaya D160 phone to the base unit. He advised that the handset is inputting the wrong buttons and randomly switches to speaker phone mode" Anyone ever run into this issue? We haven't...

Quick question to see if any EU techs might have experience with this issue. Can I us this model-comcode B169 in the US? The US comcode is 700508893 What is the main difference and is there any way to get them to work in the US? Thanks!

Does anyone know the pinout of this quad cable. Male Amphenol ... to ... (4) DB15 male ... which connects to the rear DTE port of each Paradyne 3150 Etc? Or know someone who has this cable?

Hoping someone has done this in the past. A - have an S8300E with the Default Gateway IP address originally set to 10.181.15.2 - per client's IT Mgr. We didn't question it because it matched their AVP - CM - UTIL - BSM IP Scheme ... 10.181.15.X B - Now their IT dept is saying the DGW IP needs...

Is the 3PW or 191-Kp model supposed to sync with Callmanager? My tech says he can't get Callmanager R13 to recognize the ATA-191 K9 model? Any tech docs? Thanks!