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  1. Jrwilliamssag

    Hold Music

    How in the world do i change my hold music on a 2000ips? can it be done without matworx? does the work? cause i need it done and soon. thanks for any help ahead of time. james Network Administrator Sagresco or The Sagres Company www.sagresco.com Thanks Tek-Tips Forum Memebers
  2. Jrwilliamssag

    Incoming call routed to three phones

    I have a neac 2000ips, and dterm series e phones. What i need to happen is when our companies legal department number is called, it needs to ring all three legal phones. how can i go about doing this, does this require matworx, is there some way to set the extensions into some form of caller...
  3. Jrwilliamssag

    Call routing external calls to 3 inbound extensions

    I need to route incoming calls to our legal department to all phones in the legal department. right now it rings on 2 of the 3 phones in there. can i do this using a dterm terminal or do i need matworx? if i can do with the phone, can someone give me some hints?
  4. Jrwilliamssag

    Completly new to pbx systems

    I am trying to accomplish two small goals as of now. i just recently moved into this network admin position and now have never dealt with pbx systems. this is a well established company, with well established employee base, but we are receiving new hires, like my self and i need to know a few of...

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