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I know it isn't supported but I wonder if anyone could share their experience of upgrading to V11 with the original IP Dect still in place, does it still work? are there any problems I should be aware of? Thanks in advance Rob

Hi All, On sip trunks is there any other options instead of waiting for line when a user miss dials or dials an unknown number? Thanks Rob

Hi I have a client in ISDN30 in the UK that on outgoing calls only presents the main bearer number number unless I add a lower case i the the .S ie ? dial .Si01234567890 the docs say 'sets the calling party number plan to ISDN and number type to National', does anyone know if this can be...

Hi I'm trying to setup user and pass code authentication to a module, I think the post for tlpeter will do it but the zip is now not available could anyone expand? http://www.tek-tips.com/viewthread.cfm?qid=1616460 Thanks for your help Robb

I have a user that is in a sequential group that needs the possiblility of being picked up from her extension, but she doesn't want the direct ddi calls to be picked up, the pickup group has to be members, as it has to include transfers to her desk. Thanks for your help Robb

Help I'm up the creek witout a paddle, on a customers site, running CCR , but it will not start properly, rebooted it this moring, and Avaya Tier 3 wanted me to reboot the IPO to resolve, but it didn't now stuck out of hours with no one to call, I'm getting event id 33600 and 33611 on the...

Hi All poseetd to wrong forum so reposting here I'm trying to connect to a BCM 50 to log the cdr or smdr on a linux box, I was just wondering if anyone had a few tips for collecting cdr from a BCM 50. Thanks in advance for your help Robb

Hi All I'm trying to connect to a BCM 50 to log the cdr or smdr on a linux box, I was just wondering if anyone had a few tips for colleting cdr from a BCM 50. Thanks in advance for your help Robb

Hi All Just been through the pain of day light savings time and had enough, I think its about time that avaya built in a proper NTP client if you agree, email your distributor with the request, who should to pass it on to avaya, I recon the more requests the higher proirity. I think this is...

Hi all I seem to remember that you can change some manager settings using voice mail pro the detail was on this forum but I cannot search this year only returns 07 posts alternatively does anyone have any detail of this xml / manager thing noted in the 4.2 release notes Thanks Robb

is there an easy way for agents to see when there fellow agents are in busy wrap up? because people keep transferring calls to agents that are not accepting them, and there is no way of knowing as far as I can tell? Thanks Robb

Now the ipo supports having more than 1000 entries in the directory, upto 10000 , does anyone know how to import that ammount, I've tried to use the standard import, and by just adding it to the configuration.csv, with no luck. It a bit rubbish if you can have 10000, but have to hand type...

Hi All Has anyone tried using an analogue port as a paging port with a PAM-10 Barrier Box, The reason i'm asking is:- on the two systems I have tried with the analogue port set as a Paging port, there is a crackle when the speech path is open or closed at the start and end. just wondering if...

Hi Froum Has anyone tried to connect an IPO and an INDeX via qsig, are there any gotchas? The customer has an INDeX and an IPO on the same site and are currently using the PSTN to connect them at the moment, I think Qsig would be the cheapest solution until they migrate totally to IP Office...

I have a small call center with about 30 agents, the supervisor wants the queue monitor for each DDI to go red when the call hit a certain number of calls waiting , but doesn't want to acknowledege each and every alarm when this happens, is it possible either to accknowlege alarms or to just...