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I have a customer with a 406v2 running manager 3.2.17 with analog lines. Every day Line 1 appears as if someone is on it even when there is no one even in the office. They reboot the system and it will still show up in use. This is intermittent throughout the day, but is frustrating because...

Here’s the scenario. I have a doctor’s office with an ACS R1.0 with a 3910 cordless phone and 8 18D handsets. It has a 2 slot carrier with a 206ec card (release 3.1 I think.) The cordless phone beeps as if the battery is dead, but does not display the battery low symbol on the display. I...

I picked up an NEC Infoset 408 system, but I am unfamiliar with its programming. Do I need the PC Software or can I program it with a phone? Also, it does not have VM right now. Can I upgrade it with a VM card? Any info would be appreciated.

I have a customer with a R7 and 6 Plantronics ct-11 headsets plugged into ext. ports 11-16. They also have an 18D for the receptionist on ext. 10 and a 6D for the Doctor on ext. 17. The problem is that the headsets won’t pick up an external call, but they will pick up intercom calls. 3...

I removed an InfoSet 408 with 8 DTU-8 Handsets, a couple of which have displays, from a working environment. I replaced it with a new system with Voice Mail. The customer would like me to find out if this system is capable of upgrading to have voice mail. The vendor that sold it to him said...