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On an option 11 in a wharehouse someone is dialing the main number and then dialing 796 to access the paging and playing music. I need to make this not available from the auto attendant ro make it stop some other way. Any ideas?????

How do I program this, I have never worked with one before?

When I use my laptop to access MER MAIL the F5 key is inop......ANY SUGGESTIONS????????

I need to disallow a dn from being dialed by an outside caller once in Auto Attendant.....Any help?????

Can a phone be locked by the user to disallow anyone else to use it???????

Will a option 11 allow call ID to analog sets? If so what should I do to achieve this????

I need to restrict SOME extensions to dial only internal and recieve only enternsl........Auto attendant answers ALL incoming calls.

Calls are handled through auto attendant incoming and currently callers can access phones that way. Is there a way you not allow this to happen, so NO CALLS can be recieved or made to or from the outside world. They just want these dn's to be INTERNAL ONLY......any ideas??????

How do I find out who dialed 911 from our system?????

Is there a way I can see who called 911 and at what time? I know I have done this before, but it has been some time.....

When callers are dialing INTERNAL OR EXTERNAL from the system, they are hearing an extended ring, almost sounds as if it is bouncing one time, like it is being forwarded, and this only happens on the first ring......any ideas what this may be?????

How do I list the available tn's for IP1140E phones????

I have an i2004 phone already built in the system, I just need to plug it in and initialize it. Not sure what teh proper proceedure is...... "And this is an old system????

In an ACD group is there a way to have a manager monitor the calls??? "And this is an old system????

When a callen in the "home" area code attempts to call a local number say they dial 555-5555, the system is dialing that number in a different area code, not in the "home" area code....any pointers to put in in the correct direction??? this is a system wide issue...... "And this is an old...

Customer wants key 1 through key 5 to be appearances of other ext to monitor and also be able to answer if needed.....should these be "BFS" or "SCR" or ?????? "And this is an old system????

Customer wants button 1 thru button 5 to be a rollover as well as be a button that represents another DN .....so she can see if they are on the phone and if their phone rings 4 times it will then ring her and if she doesnt answer, it will go back to their VM........any help???? "And this is an...

On an opt 11 just wanted to know how I assign a DID number to a TN? "And this is an old system????

I have a call pilot mini attached to an option 11 and the message waiting indicator is staying on when there are no messages in the mail boxes....any clues??????

I have an option 11 with a call pilot mini running the VM end of things and teh message waiting lights are staying on after the voice mail is cleared out.....any suggestions????