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Avaya PDS 5000
I'm not sure if this is the right place to post this but there is not general avaya forum. I have an AVAYA PDS 5000 (predictive dialer). The trunks are directy on the PDS and interface to the PBX via tie trunks. The agents digital sets are always off hook and are notified by the PDS of a new...- cnire
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- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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IP Phone not working
I am very new to the BCM and this is the first time i have setup an IP phone. I have an ip client license and tried two types a IP sets, a i2002 and a softphone. I can register the set and change the button assignments/change the DN however, when i try to make an internal call by choosing the...- cnire
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- Replies: 8
- Forum: Nortel: Business Communications Manager BCM
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CallerID on Analog Ports
Here is my problem. I have a definity r9 w/TN793B cards. I have all my analog stations setup as CallrID types and i am still not receiving the CLID on incoming calls - internal or external. When I trace the call i see the info so i can see that the system is sending it. (CLID to digital sets...- cnire
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- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
