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Hi. All of a sudden everyone is unable to view HTML emails. We are running GroupWise 5.5.4 on a Novell 4.11 server. The messages are arriving, but when you open them they are blank. Most of the emails have a "Part.000" attachment that you can open to view the message, but the...

Hi. I have a user who is getting an illegal operation in Word every time she tries to open any of her saved Word documents. I am able to open these documents on my PC without a problem. She can use Excel without a problem and can create new Word documents and save them successfully, but she...

Hi. We are running GroupWise 5.5.4 with one domain and four post offices that are located in four different locations. Suddenly, employees visiting one of our locations are unable to check their email located in a different post office. For example, the problem is occurring in our Mexico...

Hi. We have a command in our logon script that updates the virus signature files on users' PCs. Is there a way to prevent this command from running when users are dialed in via RAS? The update is extremely slow over a dial-up connection... Thanks!

Hi. I have a user who created a hyperlink in a Word/HTML file to a folder, rather than a specific file, so users can just click the file within that folder that they want to open. His only complaint is that when you do this, the modify date and time of the file is also displayed. He wants to...

Hi. I am having a hard time understanding security on our Windows 2000 domain. We have 4 locations. Each has its own domain controller. There are local IT people at each site that we need to grant certain privileges to, but we can't seem to find a way to have them do everything we need (eg...

Hi. We have a single domain Windows 2000 network with 4 locations that each have a domain controller. I have some specific tasks that I need to grant for our IT people in one location and I do not see these options if I try to "Delegate Control". They need to be able to install a...

Hi. I have a user on a brand new notebook running XP Pro SP1 and GroupWise 5.5.3. I installed the correct version of Windows Messaging before installing GroupWise. The problem I am having is occurring while in the user's remote mailbox. After he goes to Remote, Send/Retrieve, Configure...

Hi. I have a user trying to login to a NT 4.0 workstation also running Novell client V 4.80. He got the blue screen of death and when he rebooted, on the Advanced tab of the Novell login, under the Windows NT/2000 tab, next to "From", his domain and local usernames are now missing...

Hi. I have a user who wants to know if there's a way to switch to "Reply to All" after selecting "Reply to Sender" when replying to a message. Currently, if she changes her mind and needs to "Reply to All", she copies the message, cancels it, then reopens the...

Hi. I have two users experiencing the same problem in GroupWise 5.5.4. Sometimes, they receive a c057 error. The user is able to click OK and continue working in GroupWise as usual. However, there is another symptom, both users' Frequent Contacts are completely empty and they do not add...

Hi. Is there a way to specify how far in advance you want Notify to notify you of appointments? I have a user who says he starts being notified 30 minutes prior to his appointment and he is just wondering if there is a way to customize this, say, change it to 15 minutes prior? Thanks.

Hi. Alot of my GroupWise 5.5.4 remote users set up size limits in their remote mailboxes to avoid time consuming downloads. They do this by going to Remote, Send/Retrieve, Advanced, Size Limits, then selecting "Get contents if smaller than" and specifying limits. I have noticed that...

Hi. I am troubleshooting a problem I'm having with an application that runs on our Netware 4.11 server. The application runs locally on a Windows 2000 PC and occasionally throws Dr. Watson errors. Tech support for the application forgot I was using Novell and suggested I do the following on...

We are using GroupWise 5.5.4. I have a user complaining that every time she opens an additional Excel attachment, a new instance of Excel opens. For example, if she opens one Excel attachment, then another, Excel appears in her taskbar two times. She swears that before we formatted and reloaded...

Hi. I have a user on Windows 95 who is having a problem. When she minimizes her applications they do not go to the taskbar. It appears that the applications close; however, she can use Alt + Tab to move between the programs so they are still open. I found an article about this on...

Hi. I am trying to map from one NT 4.0 workstation to the hard drive of another NT 4.0 workstation. Both PCs are members of our Windows 2000 domain. I am getting an "Incorrect password or unknown username" error then an "Access to path was denied" error. If I use the...

I have a user with Windows 98 whose Network Neighborhood Properties cannot be accessed. If you right click the Network Neighborhood icon on the desktop, when you click Properties nothing happens, if you right click Network Neighborhood in Windows Explorer the same thing happens, and the Network...

Hi. I have a Windows NT 4.0 PC with SP6. Every time the PC is booted up, I receive the error message "At least one service or driver failed during system startup". In Event Viewer, the Appication Log says "The description for Event ID (5000) in Source (NT DIAG) could not be...

Hi. Most of our clients are using W9X. We are currently using NetWare 4.11 and are in the process of migrating to W2K. I have read lots of threads regarding the best way to make W9X clients map to their home directories and I'm pretty confused. From what I can tell, I have no choice but to...