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  1. networkguy60

    how to get a house phone to call a custom service

    I am installing a lobby phone. This phone needs to prompt the user for English/Spanish Press 1 go to English Press 2 Spanish. I have the custom service menu and prompt created. the service group 6 for daytime points to the custom service. The extension is set to dial the VM when the phone goes...
  2. networkguy60

    ACD Queuing on a TDA200

    I have never tried to enable the Queuing in call groups. Does anyone have a quick how to? It shure would save some time on site. Thanks Brett
  3. networkguy60

    TDA TVA Transfer to Mailbox only

    I have obviously forgot a step. I have a few mailboxes that do not have extesnions. AA can transfer to them ok and the user can retrieve the messages. But because they do not use a port on the TDA to ring a phone the TDA does not recognise that the number is valid. I don't think I have ever done...
  4. networkguy60

    Suggestions on VPN hardware

    I have some linksys boxes that are VPN endpoint boxes but the only allow for class c masks I need something that will do a class b mask. While the Linksys is not capable the Cisco Pix 501 is but the PIX 501 is difficult to setup. Does anyone know of something easy that supports class b masks...
  5. networkguy60

    Restricted Call dialing LD number

    I am new to the CICS ... we have had 3 lines and the work fine but we just added line 4 and copied the line 1 config to line 4 ... on out going calls to a ld number we get Restricted Call but 1800 and local calls are fine. Any idea what we did wrong? Brett

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