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I need some help. I have been asked to go to a customer site and complete some MAC requests on a Opt.81. I have never worked on one before. Are the add,move etc. commands the same as a Opt.11c ?

I have a BCM400 running Callpilot. We recently installed a new PRI for outbound calling. In our CCR Tree I have one tree which has an option for an outbound transfer of a call.When users access this option they receive an error message "You are not authorized to call the number dialed". I have...

I'm new to the BMC world and I have a question. I'm ordering 2 PRI's and I have requested NFAS with 1 prime D channel and 1 backup D channel will this work, or should I request FAS with 1 prime D on each PRI.

I have a Nortel Meridian Opt 11c. Is there a load that will show me the configuration records of the PRI. We are going to be switching vendors and the new provider has requested ourPRI configuration records. The information the old provider has given me does not provide the information required...

I did enter a post the other day but it seems to have been dropped. My problem is : I have a meridian mail system, when a call to an ext. is not answered instead of the call going to the users voicemail it goes to the main switchboard greeting. At the end of the main greeting the caller is then...

Starting today when users are receive calls on their direct lines that are not answered, the calls are not forwarding out to their voice mail box. The calls are being routed out to our main switchboard greeting where the caller is prompted with a "press 1 if you know the number,press 2 if you...

I have three remote sites with Nortel Opt. 11c. Each site is using a Archive 2150eS tape drive for Mer. Mail backups. Recently these tape units have all failed and new or refurbished are very difficult to find. Does anyone have a suggestion for alternative means of backup or alternative tape...

I am receiving the following errors when trying to complete a full backup on my Meridian Opt.11C. ACT: Refer to the Tape Error checlist DES Tape 1 }sense key :6 DES Backup error. Lookup return code in NTP SEERs. for F8...x.. 1517 The error indicates faulty SCSI hardwar. I have...