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All of the J179 sets I have deployed with JEM24 modules are showing a firmware download on the JEM yet the firmware never updates. Anyone ever run into this? I have replaced phone and module with new out of box, cleared all values and the error comes back after about an hour.

My users are complaining that the speakerphone volume is too low even at it's highest level. Is there another digital phone that I can recommend?

It's been a while but I seem to remember being told to NEVER change the name on a mailbox but to out it and rebuilt it to prevent data corruption. We will be migrating to Avaya Red/Avaya Messaging soon and my engineers asked me to be sure that the names on the stations and the mailbox names...

If ASA is going away, what is everyone using to administer stations, do call traces, etc.? Avaya newbie so just learning and curious

Why do I only get the option to delete only some contacts on my IX Softphone? I have Desktop Integration/Outlook Add-In turned on. Must be something I am doing wrong; any direction is greatly appreciated [bigears]

Thank you, in advance, for your replies - I have searched the Avaya site to no avail....

Has anyone had issues getting SP 14 installed on windows 10? I have several colleagues who are working with their IT department to no avail. IT person is logged in as administrator but keeps getting error saying that Site Administration is running when it is not. They have checked services, etc...

CS1000 (61C) Rls 3.0 M3904 sets Some users are reporting that their call logs are not working since changing to a new PRI. I have done some testing and reading of old threads but am unable to pinpoint the issue. When I do an FSUM it is showing 87 on disk The majority of my phones are flashed...

Does anyone know of a company who supports the 2400 in the North East Florida area? Trying to point a former customer in the right direction.

I am a dummy when it comes to Hex conversions; I've read threads on this error but have not been able to successfully convert the message that I am getting. Any direction is greatly appreciated. BUG4046 BUG4046 : 00000009 00000004 00000000 BUG4046 + 00B04334 014579DD 014578AE 013BE912...

I am getting a lot of these errors and I have determined which DCH are on MSDL 7 but can someone advise what the last field ending in 8 is telling me? I plan to get a maintenance window to do a firmware download to the card but wanted to gather all the pertinent information I could. Thank you...

Have VERY old system with OLD Meridian Mail that has INI multiple times recently. I got lost in my attempt to decipher the INI code so thought I would request help from the GURUs. INI000 8000 16 42 14 00BC FF8B 0003 3280 0088 Thank you in advance for any assistance. System is up and running...

Does anyone know where in the docs I might find a procedure for converting an IGS module to IPE? Also, looking for a breakdown of the NTWB15GA assembly. I seem to be missing the power harness and don't have a part number Thank you for any direction.

I am a bit rusty on BARS - trying to find docs that outline under what conditions a call will attempt to go out entry 2 or 3 if PRIs in entry 0 and 1 are down. Thank you for any direction.

Does anyone know if the new HAT tool is out yet that will work with Windows 7? The latest I can find is 02.08.12.0. Thank you.

I am upgrading a site from 4.0 to 7.5 and need to upgrade the MCR flash modules. Does anyone know if this can be done ahead of time or can anyone point me to documentation on this? This is a critical site and the remotes are spread all over the county. We are wanting to do anything ahead of...

I have no networked locations but do have QSIG PRI between CS1K and Modular Msging. Documentation did not clear this up for me so thought I'd throw it out to the experts out there. Thank you.

thread798-1611320 I am having the same issue as this closed thread; does anyone know what resolution was? Everything in PBX set up per Config. Notes;3rd party MM vendor. Only affecting calls dialed as 4 digits from another site. Any ideas would be appreciated.

Can anyone tell me what this is? I haven't been able to find anything in 7.5 docs. Thank you.

I have the following; do I need anything else? NTAB2769 NTBB24GA-93 Thank you.