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I'm completely new to NEC coming from a MITEL environment. With Mitel, there is a way to limit a callers number from being seen on an outbound call and still allow the number to be seen by a PSAP on a 911 call - and I also maintained a PSALI database in Sacramento as well to aid in this. At my...

Sounds like some bright red Speedos for Michael Moore - but actually I'm sorting through a traffic study on a 3300 Mxe and I'm seeing a bunch of BBBB's after some runks numbers (PRI two way trunks) and I understand that I'm showing a low peg out while still posting a mid-size Usage Out erlang -...

I've got Mitel 430 set emulation and when a ECP 32 transfers a call the Octel voice says, "Please Hold" and the display on my phone show the voicemail port beind "held". My problem is that the Octel recalls the call and does not deliver it to the extension - Question - how do I enable...

I have an Octel 350 and I'm pulling down info on mailboxes in Menu 16 (X-Modem) but it's indecipherable garbage - I searched and found a reference for software (OctelAnalyst?)to convert this information but I can't find it - any one out there (Ken?) have a clue as to where to go? TIA - Marty...

Anybody have any skinny on where I can get documentation for reading software logs on a 2000? Seems T/S has a death grip on this and I'm curious if there is any documentation out there. TIA Marty