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- Users: whickerman
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After Call Work Code help
I am trying to set up After Call Work codes for our Sales Team. I have read through loads of instructions on setting them up and I thought I had done every thing required (as confirmed by a guy at another company who did the same thing) This is what I have done. Call Work Codes; Defined in CMS...- whickerman
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- Replies: 7
- Forum: Avaya: CM/Aura (Definity)
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Setting a passcode in a vector
I have been asked to set up a call flow that asks for a password (4 digit pin) and pass the calls through if it is correct, or play a message if they dont have one or it is incorrect. So if 1234 is entered as the correct pin code after the promt, the call continues to the call group, if not the...- whickerman
- Thread
- Replies: 8
- Forum: Avaya: CM/Aura (Definity)
