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Avaya moving to a Cisco Smartnet type support model?
Hi, I heard through the grapevine that Avaya are going to stop T&M all together and move to a Smartnet type model. Anyone know what this would mean long term? I have maintenance assist and additional support at the moment through my BP Touchbase, and all is a massive improvement (and cheaper)...- MMMUSA
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- Forum: Avaya: CM/Aura (Definity)
