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  • Users: stug
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  1. stug

    Twinning

    Can Twinning be setup to call out to two cell phones from one extension at the same time. So either cell phone can answer the call. We currently have this setup with ec500 in CM
  2. stug

    MM710B buying

    If you buy a MM710B online and have Avaya maint. does this void your maint. contract or is just that card not supported
  3. stug

    Vector question on AA

    Have a vector that routes to the Operator if you press 2. Problem is if the operator does not pick up the call keeps ring the extension. How can I change this so if call is not answered in like 15sec. goto a different extension.
  4. stug

    Trying to change Service type

    I am trying to change my service type on one of my circuits that currently is set for public-ntwrk to CBC. but am receiving "cbc" Must first change to CBC-compatible value and submit. What value and where?
  5. stug

    Wav file as greeting

    Hi all, Looking to find a way to import a wav file that I have created to use as my greeting in my MM mailbox
  6. stug

    Conversant EWT

    How do you setup a conversant to do EWT
  7. stug

    Change Expiration Date

    Have question on how to change the expiration date of some tapes they currently have expiration date for one year. I need to chnage this date to 7 years. Does someone know command to make this change? I can currently running Networker 7.3.1 on windows.
  8. stug

    Digit Conversion

    Hi all, I am trying to setup a digit conversion. But am having a problem setting it up. What I am trying to do is I have phone numbers for my sites and TIE lines for the same sites. What I am trying to do is when I see the number for the site being dialed change it to the TIE line number to...
  9. stug

    Intuity Audix Subscriber default password

    I was trying to findout where in the system the default password is kept for new Subscribers. I have a site that has forgotten what they have it set to.
  10. stug

    Unused Mailbox report

    I am looking to create a report out of a Intuity Audix version 5. That will list the all the mailboxes that have not been accessed say in the last 6 months. I cannot seem to find a report that can perform this.
  11. stug

    CMS skills

    Looking for a way to have one queue with two skills. Like if a caller presses 1 gets one skill level and if they hit 2 receive another skill level.
  12. stug

    Making calls

    I have a site that when all the CO lines are busy they cannot make any extenal or internal calls. I know they cannot make extenal calls when all the lines are busy. But why would internal calls not be completed also. by the way this is a V11 definity switch
  13. stug

    CMS skills

    Is there away automatically to give a agent a new skill every day during a set timeframe say 10am to 1pm. Then remove this skill after said time.
  14. stug

    How to save a intuity message to a pc

    Is there a way to save a voicemail message to a PC as a WAV file or other format to be played back at a later time. If so what software will this require I currently have Message Manager 4.6 but I don't see a way to save the file in a format to be played back. But maybe I am missing something.
  15. stug

    Fast Busy

    Have a problem with calling one number out of a G3si 2.0, what is happening whenever we try to call this particular cell phone we get a fastbusy signal. I have had the carrier check to see if they see any problems but they see no problems. We can call other numbers within the same arecode and...
  16. stug

    BTU output of a Prologix

    Does any one know the BTU output of a Prologix and also a Intuity LX small model.
  17. stug

    Trunk turn up

    I have a version 7 switch in another city that is disconnected. I have tried do a release tru XX to bring it back in service but system says its not a valid command. what command do I need to perform this or do I need some permissions.
  18. stug

    Media Servers

    Looking for input on the Media Servers S8100 and S8300 does anyone have them and how are they working for you.
  19. stug

    System Speed Dialing

    Have question is there a way to hide the number being dialed from system speed list. From showing up on the users display screen. If there is how can this be accomplished.
  20. stug

    change node-name on a clan

    Have question on how to chage the node-name on a clan card attached to version 9 definity switch

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