Is there any way in Symposium or Meridian to force agent to logout after a specific IDLE or Notready time????
I have heard that it is possible in case of CTI.
Secondly there is one Nortel in my complete process which is unable to conf/Transfer any trunk to trunk patch call. Where as it is able...
Hi,
I am facing a problem:
I am unable to see the calling number on my Nortel. Internal DNs display well.
I have enabled DNIS entry into my PRI config.
Please help......
MK
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