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IP Office 500v2 R7 1616 phone help
We've just installed a new IPO 500v2, R7.0. We have a PRI T1 for all in and outbound call traffic. Everything is up and working great with the 1416 phones. We are now working on a couple of 1616 phones. They are up, registered, and able to call one another (IP to IP calls only). As soon as...- jsaul30
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- Replies: 12
- Forum: Avaya: IP Office
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Queue Status Display
Hi All: I have a parts manager at one of our branches that has decided the he needs a visual status indicator for his parts queue. Apparently his parts agents have a tendency to talk too long, leaving pending calls waiting longer than necessary and he thinks that this will make them move...- jsaul30
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- Replies: 2
- Forum: Cisco: Intelligent Contact Management (ICM)
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Outside forwarding problem
This may get a bit confusing, but stick with me on this one.. I had a user (the owner of the entire company, no less...) call me today saying that when he forwards his cell phone to his DID line on his office phone, his voice mailbox is not picking up the call. Instead, it seems to be going to...- jsaul30
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- Replies: 15
- Forum: Cisco: Call Manager
