hi,
does anyone know what user/passwd to login to an SCS server from an SCS client?
i have successfully installed both SCS svr & client (along with LDAP5.1) on a unix solaris8 workstation.
but when i tried to login to the svr (from a client: SCSClient), the system won't let me in.
which user...
how do i login into an i2004 ACD-agent phoneset?
i did it ok in i2050, by pressing the ACD-queue (3rd key/button on the right), then punching login ID then # (pound sign). unfortunately, that doesn't apply to i2004.
tia.
in Call Center environment, how do you config CS1K so that when calls to a CDN will be routed to Symposium Call Center Server?
is there LD commands associated with that?
thanks.
to Meridian gurus:
any of you had a good pointer on what CDN is about?
how CDN differs from regular DN?
when symposium/contact center server is ready, what's the quickest way to test whether it works or not (i mean, the connection to the CS 1000 switch)? i know i have to config some CDNs..
i'm...
wonder if anyone can point me to right direction on how to H.323-trunk between BCM to CS1000 (also served as NRS/gatekeeper).
so far, i can't see any RAS registrationRequest coming from BCM.
i thought i had everything configured correctly.
there's license for 2 VOIP gateway port(s) in the BCM.
TIA.
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