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I need help please. I need to restrict remote vpn access to a lan-side server (192.168.1.2 natted to 41.204.56.251). At the moment any IP address from the internet can access the server once the person knows the nat ip and the password. How do I allow vnc access only to IP address...

Could someone pls tell me the maximum # of ISDN PRI cards an option 11c with surivable cabinets can be configured for? Thanx

I have a Polycom SoundStation VTX 1000 configured as an analogue phone on an Option 61C. It works fine when all participants are in the same room, however, I need to use the conference facility on that phone to conference other participants not within the room (extensions or trunks). Any advice...

ACOD gets displayed on M2250 when a call arrives. How do we hide this? Some staff have to sit at console from time to time and see ACOD and use it to bypass restrictions on their phones. Thanks

CallPilot system on option 11C does not tell date/time message was left. It used to tell previously. Any idea what could be wrong? Thanks

I am routing calls from an option 11C to an asterisk over a radio link (15KM). Any time this portion of the SCCS script has to execute, instead of the CLID showing the caller's #, a number 1125787** is shown instead. When the if condition is not satisfied, then we have the caller's # as CLID...

I need to program a virtual DN (without TN) to auto-forward all calls made to this number to voicemail (voicemail # is 333). System is Option 61C. Any help will be very much appreciated. George

Calls to two BCM50 systems are possible for a short while after MC32 card is reset and then calls cannot go through due to congestion as follows (meanwhile there is no problem with calls from the BCM50s): MC32 Card *********** ITG> routeShow ROUTE NET TABLE destination gateway...

I set up IP trunks (MC32) on option 11c to link to two BCM50s (the BCM50s are already connected). When I try to dial, this is what I get (44 is LSC on option 11C, 55 and 66 are DSCs to BCM50s): ******************************************************************* VDCH 11 OMSG SETUP REF 00000190...

I have configured IP Trunks (MC32 - license for 16 channels only) and although 16 channels on card indicate disabled, transmitting config from OTM 2.0 fails indicating that card is not disabled. Will post config if required. Any ideas what may be wrong? Thanks for your help George

I am configuring IP Trunks on an Option 11C which will connect to two remote BCM50s (2 BCM50s are already talking to each other). The IP Card (MC-32) is connected to an NTBK50 card through a DCHIP PC card. I have configured the ISL D-Channel, configured the route and having problems with...

I am trained in SCCS 4.2 and have done a complete installation and configuration in the past. We will be upgrading to CCM 6.0 and I wish to know if installing and upgrading that is any different from SCCS 4.2. I need to know that for someone who can completely install SCCS 4.2, he should be able...

I wish to restrict trunks access to phones using NCOS settings on the phones. I have set up RLIs (LD 86) and SPNs (LD 90). The FRLs when set to match the RLI does restrict all calls and since no one could make calls, I have set FRLs to zero on all RLIs to allow everyboby to call out as a quick...

We have an E1 lineside connecting an Option 11C rls 4.5 to a Dialogic card on an IVR. Channels do lock out and once every day we have to reset the card. Sometimes out of 30 channels, 28 lockout and then just 2 are available to provide IVR services. I have applied current peps to the rls 4.5 and...

A laptop running notes crashed and was restored. I have the old notes program folder copied onto another machine. Once I reinstall notes, I know I have to copy the notes user id across. Are there any other important files that I need to copy across to restore notes fully? Thanks for your help...

We are networking a 61C with 2 Matra PBXs and have a few problems. The 61C has been configured with a dual PRI (tie) into a ciso router and the two Matra PBXs are connected to CISCO routers (FXO card in the cisco and trunk card in the Matra). The 61C outputs an 81 and 82 dial plan numbers to the...

We are sourcing for an outbound campaign application for our call centre which runs SECC 3.0 (Option 11C) and the company we are sourcing from is asking for the config file to determine if it is compatible or we need an upgrade. Could someone please tell me where this config file sits or the...

Just bought a new compact flash card (1GB) for my acrchiving on Option 11C system and when I format with Windows XP SP2, Meridian 1 does not recognize it. Someone said to use Windows 98, but I don't have that. Is there a nortel utility or any other way? Thanks in advance George

We have an option 61C and have over a year had about 60 phones damaged. The 1st which happened a year ago had 44 phones (M3901s, M3902s, M3903s and M3904s) damaged. We inspected the cards and saw that the circuits had black sooth on them suggesting some kind of sparks. The cards (all ports)...

I am setting up i2050 IP softphones and need to create a virtual superloop to provide me with virtual TNs to use. I created 100 as a phantom (which should give me cards 65 to 68), but when I try to use TN 65 0, I get an error after typing the 65(sch6391). What am I missing here? Do I have to...