HI i have a merlin legend R7 V14.2 system.Here are the Modules i have now
SLOT1. 408 GS/LS-MLX
SLOT2. 408 GS/LS-MLX
SLOT3. 408 GS/LS-MLX
SLOT4. 400 GS/LS/TTR
SLOT5. 012
SLOT6. 008-MLX
SLOT7. 016 ETR
SLOT8. 016 ETR
SLOT9. 016 ETR
SLOT10.012
My question is we are gonna take out one of the...
the problem i am having is i have the phone system installed and such but for some reason when i hook up the bell using a SAA i get nothing.Can you guys tell me what i have to do to get an external alert bell working with this system.Merlin Plus 820d is the system i have.
ok one of our guys has caller ID on his personal line.the line goes through the system and to his phone but for some reason the caller ID info doesn't show up on his phone.I have a Merlin Legend R7 V14.2. his phone is a ETR-18d and is plugged into a 016-etr card.Would his caller ID work if he...
Here is the problem we switched phone systems from a Partner ACS to a Merlin Legend.Our current system is a legend R7 V14.2.Our bells worked before on our partner system.i understand that system is analog/digital to where our new system is solid digital other than the 2 analog cards we have...
Problem 1.If one of our operators has a call on hold it shows the green LED on her phone like it is supposed to but it shows green on the other operators phones and every other phone in the system as well and the other operators are picking them up thinking they are new calls.How can i make it...
How do i make it to where when i pick up my phone instead of it auto choosing icom it will choose an outside line and if one of the lines is busy it will auto pick up the next available one.I have a Merlin r7 v14.7
Can someone please post a direct set of directions on how to set up my Merlin Legend System up for Delayed Cal Handling.Iahve Merlin LEgend R7 V14.2,MerlinMail R3.
i have installed a merlin system r7 V14.2.My ladies i have set as operators are wanting a button they can push on there phones to where if all 3 are on the line with customers they can have the other 2 lines put on auto hold.Untill they are done with there calls.
Also how do i set my phone...
Ok here is the problem at this time we have a Partner System and we have a radio patch plugged into it to we can call over the radio channel from one of our phones.I am getting ready to install the Merlin Legend System on Sat. and i have tested everything else and this is the only thing that...
First Off Sorry i am asking so many questions.OK as i have stated in a earlier post i have installed a Merlin+ System i have looked in a few places for an Auto Attendant that would work with this system,but have not been successful in my attempts to find one.If any one you know where i can get...
I am installing a Merlin Plus System in one of our other buildings and the install and programming was a piece of cake,but i have run into a problem.Most Phones onlyt require 2 pairs to work.How many pairs does this system and phones need to be operational?
Nyght
ok i just got my new dss and the cords i need to hook it up and i got it numbered the way it should be, but for some reason it doesn't do nothing.for example i hit SA button and then i hit a button on teh dss that should be ext.144 and the dss does nothing.Did i do something wrong or is there...
ok a few of our recept's want to know if there is a way to announce a call to someone without having to use bargein if they are using the phone.is there a way to announce it over the speakerphone without interuppting there call?
hi my problem is i have the numbers in system speed dial the way they need to be but for some reason if i dial 600 instead of it dialing the number i programmed it transfer me to ext 185.i have a Merlin Legend V.7 System.Can someone please give me a remedy to this problem...
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