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  • Users: JettaNite
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  1. JettaNite

    Network Browsing not populating

    Hello: I have a Windows 2003 Server and network with about 200 PC's. When I go to Network Neighborhood, I only see the server and 3 laptops that are on the network. I researched this and made the change to the registry to make the server the master browser, but this hasn't worked. I have...
  2. JettaNite

    Report listing calls per agent

    Hello: My report LIST BCMS VDN XXXX 07:00 21:00 gives me the calls coming in from 7:00 AM to 9:00 PM into the vector. My question is, how do I discover WHICH agent is answering the calls? There are only 3 extensions assigned, and the first one get ALL the calls, then they roll to 2 and 3...
  3. JettaNite

    ASA Scheduling Import

    Is there a way to export and therefore import a schedule from ASA? I am setting up ASA on a new PC for report generation and I have MANY items set up under scheduling, I would rather somehow move those vs. recreating them again.... Thanks!

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