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  • Users: zuman1
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  1. zuman1

    NICE Logger 8.8 - capturing sub VDNs

    Hello all; Is there a way to capture sub VDNs in logger 8.8? Right now NICE captures only the "lead" VDN. Our users would like to query calls by sub-VDNs. There's a field in the CLS DB named "VDN2" that's always blank. Thought maybe this is where the sub-VDN would be. Our switch is Avaya...

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