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  • Users: lilysann
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  1. lilysann

    Nice Analzyer 3.1 Help Please! Any advice is welcomed

    Hi - We have Nice Analyzer 3.1.19 and it stopped processing data on 4/11/11. Reboot did nothing. Our maint. & support provider told us they do not support it, even though we clearly paid for them to do so. None of the Avaya BP's in our area are able to help us, and many of them should know...
  2. lilysann

    Replacing Annoucements on my VAB

    I have new recordings of the same announcements (same file name just new recording). Should I import or copy them to my VAB using VAL Manager?
  3. lilysann

    Rename Files on a VAB

    Was finally able to get the VAL Manager to recognize my VAB on my G700, only to find out that the file name on several annc's is too many characters. Can I rename using VAL Manager to View/Rename Audio Files Properties without erasing the announcement?
  4. lilysann

    CMS Supervisor Report Thresholds sound an Audible Alert? Anyone??

    BCMS Vu (aka BCMS Desktop Reporting) has an AUDIBLE as well as visual alert feature for threshold settings in a report, does CMS Supervisor have the same functionality and if yes, where is it? Thanks much!

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