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Hello, I'm having a run of mgcp pri's struggling with isdn l2 registration lately and looking to setup some monitoring that will alert on b channels that are down. Most of these issues have traced back to the carrier, but I did have a rather large outage recently on a 3945 with 12 pri's on...

Hello, I'm trying to push cdr data out of my M1K's, but the feature seems to overlap with the gateway's syslog process. All I really want is the piped CDR data w/o any of the syslog bs, but that's all that I'm seeing in my (Scannex) buffer. Anyone tried this? Thks.

Hello, Planning on pushing SP 9 Patch 3 this weekend and was checking the MM downloads page and found that patch 4 is out. Under it's description, it states the below: **After upgrading the Message Store Server from Service Pack 9 to Service Pack 10 or higher, the Message Store Services fail...

Ran into this issue and came across thread 1496-1648240 The issue for us turned out to be pbx extensions that were either conflicts or administered incorrectly. Cheers.

Hello, We recently deployed a MM 5.2 multi site with a qsig integration from CUCM 7.8 using a Mediant gateways. My understanding is that the gateways will provide sip to sip normalization from non-Avaya sip capable pbx's into MM, but I'm not seeing any documentation or case studies out there...

Morning, Looking to do a bulk modification of mailbox numbers using vmenable on a 5.2 multi-site. Basically doing a re-alignment of a subset of users and don't want to change the mailbox numbers manually. Just to be sure, this job will only impact the users that it's run against, correct...

Hello...hopefully easy question here. Wondering if the recipients of a broadcast message in a large, multi-organization environment can be managed by modifying the sender/recipient communities that the broadcast message is able to send to. For example, if you put the broadcast mailbox in...

Hi All.... Anyone know if a SIP endpoint administered through an SES server and set up with an off-pbx-telephone reference and an xported station in CM requires a normal station license/rtu? I'm having a hard time naling that down.

Hello... Anyone out there ever used a CitelLink Digital Phone Gateway? It looks pretty interesting. http:// www.abptech.com/products/citelGateway.html#comp

I haven't seen much on this out here, but it's causing us enough grief that we now want to disable it. I don't see a way in the vm config where I can just disable the zero out/receptionist option so that when a caller is in a mailbox and they press zero, it just says that that option isn't...

We recently removed the monitor attached to our cms server for space reasons (and because we dont' use it), and this had the classic un-intended effect of messing the reboots up. Evidently if the monitor isn't there, it waits for it to be hooked up before coming back all the way. Anyone know...

Morning, So I have two call centers in different locations that are part of the same business unit, and they want to work together more closely...i.e., back each other up, take over flow calls, etc... I'm going to give them a few options, basically using a BSR application or forklifting the...

Morning, I'm attempting to set up some ip trunking between my ccm 5.1 and my avaya 8710 3.1... I have the clan board added as a gateway and have a route group built in ccm, but when I go to add the route group to the route list, the new route group isn't available in the pull down menu. Having...

Hello... I'm a cm newbie with a heavy Avaya background....I like it so far though. One thing I'd like to be able to do is get data out of CM and into an access database. I can see where to export data via the bulk admin tool, but this action seems to take a really long time (and I want it...

Afternoon, We're working on a large pbx upgrade that will have to be done in stages. The vm integration is back to one MM domain with four MAS's. That integration is currenly dse, but we'll be going to qsig. Is it possible to take one mas out of the current pbx trunk group, put a qsig card...

Morning, I have a standby ipsi that has it's media servers in it's arp cache and is defauting outbound traffic to them instead of the default gateway....the other settings are correct...not sure how this happened. Anywho, i'm not seeing a 'clear arp' command for the ipsi, so was wondering if...

Happy Monday... I have an old v7 g3 that's at a location my company recently acquired. We had to take down the voice t1 that the prior company owned, and instead of upgrading the equipment to support a new pri, we're running the pri through a cisco 2821 with h.323 config. It's connected to a...

Hi All, I think I'm missing something... Can an end user who's extension is in the "program ext" field of an abbreviated group list use the "prgm group list access code" to access/modify that list from that phone? When I try it, i'm getting event 1586 for abbrv dia prgrm rejection. Any...

Hi All, I posted a similar version of this question on avaya users, but wanted to drop it here as well... Is there a mutually exclusive relationship between control networks and ipsi's? That's to say, does control network a operate exclusively on the a ipsi's (in a duplicated environment) and...

anyone applied this yet? 01.2.632.1-14852.tar.gz It's for R013x.01.2.632.1