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  1. marcosfrank

    Coverage, have hit 8 button limit

    I have a site that would like 10 phones to have coverage buttons for the operator's extension. The system Magix r4 will allow me to only program 7 or 8. The sites has a mix of POTS and DID so I am not sure how well group cover would work. Any ideas?
  2. marcosfrank

    Intuity LX r1.0, unable to login via web

    I have an Intuity LX R1.0 server, I am unable to login via web interface. I get to the server but get an invalid user/password error. I can use the same logins locally or via dialup. Any ideas?
  3. marcosfrank

    Voice Msg PC Card w/ ACS R7

    For some reason, I cannot get the Vocie messaging PC Card to route line 1 to the Auto Attendant. Lines 2 and 3 work just fine. I have checked VMS hunt delay and have all three lines set for Delayed, 3 rings. Maybe I did not have enough coffer yesterday.
  4. marcosfrank

    Magix R4 incomplete transfer

    I have a Magix R4 with PRI. Users are setup with TrkTransfer and RCF. When callers dial DID number they are forwarded correctly. Users have enter their numbers correctly with a 9 and a #. This part works correctly. When someone in office answers call and then transfers to extension calls are...
  5. marcosfrank

    Magix in Key Mode, two questions

    I have a Magix R3 system. My users have two requests. Have voicemail pickup only for 'their' lines. The have all of the line appearancs on their phones and it seems like the wrong extension is picking up. Secondly, they would like to forward their phones off-net. Is this possible? Thanks...
  6. marcosfrank

    cannot renumber extensions

    I have a Magix R4 where I cannot renumber any extension all of the numbers are occupied. I have AgntID set from 10 to 9999. How do I remove all of the Group Calling features? None of the users have a login button, and the grouptype is set to Auto Logout. TIA
  7. marcosfrank

    Telecommuting issue

    I have setup telecommuting for a test extension. I can dial the DID number, enter the FAC, my extension and passcode. I have set up the COR and COS as noted in other posts. I can dial 9-1-xxx-xxx and then get reorder tone. What gives?
  8. marcosfrank

    DLC consle transfer calls to someone out of office

    My apologies, I am sure the answer is in here but was unable to find it. I have a Magix R4. How does the operator transfer an incoming call to someone's cell phone or house phone? Just for the duration of the incoming call? Thanks in advance
  9. marcosfrank

    RCF and a button?

    I have seen numerous posts for RCF blah blah blah and then get the user to dial #33..... etceteras. I already have this working for static forwarding. Can you stuff the #33 string somewhere and use a single button for (forward on)(forward off)? I have a mix of Legend 6, 7 and Magix r2.2 or r4.
  10. marcosfrank

    trying to foul up a perfectly good Magix

    I have a site that is trying to foul up a perfectly good Magix by converting from Hybrid to Squared. [thumbsdown] I know I will lose the DID numbers and the park feature. The site does have 39 analog lines. What do I do for line appearances? Believe me when I say I have tried to talk them...
  11. marcosfrank

    6402 coverage problem

    I have an extension 6649. I created two coverage paths 649, which directs off-net to cell phone; and 648 that directs to internal extension and then voicemail. When using 648 call rings (half ring) at extension and then goes to voicemail. I have the coverage path 648 looking like: Don't...
  12. marcosfrank

    Tyring to setup Hot Desking

    I have several office where agents share desks and phones while they are in the office. I DO NOT want to setup a calling group. Rather than the attendant park calls and announcing, can I use Agent ID button to identify which user is at phone? Magix v4 r7.

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