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I have been trying to find a way to do this, but I multiple attempts at this have not worked. I have created a form with a subform, and the subform is a datasheet. The problem I have is with the navigation of the main form. I have a client which is selectable via a dropdown box. The...

I have been working on the same database for about 3-4 weeks now--admittedly, my forte is not database design. I am now at an impasse that I cannot seem to get around. I have a database that is being used to maintain the status of various items that are due for the auditing engagements our...

I have been able to do this before, but for some reason this does not seem to be working nearly as well as I believe it should (nor as I have had it work in the past). Essentially, I want to allow unfettered access to a voicemail box for a user who is on a leave of absence. As a result, I...

I have had an interesting request made, and I wanted to get some ideas on how to accomplish this. I have a user who would like our Main Receptionist to be rung when anyone dials "0" from an office phone. Now, the most expedient way I can see to do this would be to create a Hunt Group for the...

After describing this process for the umpteenth time for management, I am looking for an independent confirmation of my logic from the knowledgeable folks in this forum. I have some firm VIPs whose extensions have Coverage Appearances setup. These VIPs also have a Forward on No Answer set...

We have recently done some shuffling at our Front Desk, so a new person has replaced our longtime administrative assistant. Our admin assistant has been promoted, as it were. As a result of this move, I have been requested to make it such that our Managing Partner's phone when unanswered...

I recently had a user whose calls are being forwarded to his cell phone when his extension is not answered report to me that he had about 15 voicemails waiting for him at the office. I thought it a bit odd, so I decided to test what was occurring. When a phonecall comes to his number (which...

I received a request from our firm administrator asking me if it was possible to program a couple of phones--the Avaya 5410--to show the status of specific extensions. Essentially, they want to be able to see when three of our VIPs are on calls. Given my n00b-ness to IP Office and that I could...

I recently began working at a firm where I handle all technological responsibilities. One of the responsibilities I have been given has been all things IP Office. At this point, there are some things I am itching to find out immediately. For example, I have no documentation on what our...